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ESAF Small Finance Bank Customer Service Executive Reviews

based on 55 reviews
Updated 4 Jan, 2025

Overall Rating

3.8/5
How AmbitionBox ratings work?

Category Ratings

3.8

Job Security

3.8

Skill development

3.7

Company culture

3.6

Salary & Benefits

3.5

Work-Life balance

3.3

Work Satisfaction

3.1

Promotions/Appraisal

Top Mentions in ESAF Small Finance Bank Customer Service Executive Reviews

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People also ask about ESAF Small Finance Bank's Customer Service Executives

How is ESAF Small Finance Bank to work for?
ESAF Small Finance Bank is rated 3.8 out of 5, based on 55 reviews by employees on AmbitionBox. ESAF Small Finance Bank is known for Job Security which is rated at the top and given a rating of 3.8. However, Career growth is rated the lowest at 3.1 and can be improved. To know first hand how it is like to work at ESAF Small Finance Bank read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at ESAF Small Finance Bank?
According to AmbitionBox ratings, ESAF Small Finance Bank employees rate its salary and benefits as 3.6 out of 5. You can know more about ESAF Small Finance Bank Salaries at AmbitionBox
How is the work culture at ESAF Small Finance Bank?
Work culture is rated 3.7 at ESAF Small Finance Bank by 55 employees. While job security is rated 3.8 and work-life balance is rated 3.5 at ESAF Small Finance Bank. Read detailed reviews by employees of ESAF Small Finance Bank on AmbitionBox.
Is work from home available in ESAF Small Finance Bank?
According to AmbitionBox, 8% ESAF Small Finance Bank employees work from home permanently (based on 12 AmbitionBox reviews in last 6 months).

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Work Policy for ESAF Small Finance Bank Customer Service Executive

i
Workplace policy may vary based on Department, Designation and Location.

based on 12 reviews in last 6 months

Work from office

Work from office

76%
Hybrid

Hybrid

16%

Other hybrid work policies

16%

Permanent work from home

Permanent work from home

8%

Gender Based Ratings for ESAF Small Finance Bank Customer Service Executive

based on 53 reviews
3.7
Rated by 10 Women

Rated 3.8 for Skill Development and 3.7 for Company Culture

women
3.8
Rated by 43 Men

Rated 3.8 for Job Security and 3.8 for Skill Development

men

Working Days for ESAF Small Finance Bank Customer Service Executive

based on 55 reviews
Monday to Saturday
75%
Alternate Saturday off
19%
Monday to Friday
3%
Other
3%

Work Timings for ESAF Small Finance Bank Customer Service Executive

based on 55 reviews
Flexible timing
Strict (9am - 8pm)
Strict (9am - 7.30pm)
39%
9%
9%
43% employees reported other strict timings

Shift Timings for ESAF Small Finance Bank Customer Service Executive

based on 55 reviews
Day shift
100%

Business Travel for ESAF Small Finance Bank Customer Service Executive

based on 55 reviews
Within city
76%
No travel
17%
International travel
7%
ESAF Small Finance Bank Customer Service Executive Salary
based on 210 salaries
₹1.4 L/yr - ₹3.5 L/yr
21% less than the average Customer Service Executive Salary in India
View more details
healthInsurance
Health insurance
1 total response
softskill
Job/Soft skill training
1 total response
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
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