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Celebi Aviation Holding

Compare

3.8

based on 462 Reviews

Filter reviews by

Celebi Aviation Holding Passenger Service Agent Mumbai Reviews

Updated 10 Apr, 2025

Overall Rating

4.0/5

based on 27 reviews

Rating distribution

9 (33.3%)

10 (37.0%)

6 (22.2%)

0 (0%)

2 (7.4%)

Category Ratings

4.1

Job security

4.0

Company culture

4.0

Skill development

3.9

Salary

3.9

Work-life balance

3.8

Promotions

3.8

Work satisfaction

What employees say about Celebi Aviation Holding?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

79% employees reported

Flexible timing

55% employees reported

No travel

63% employees reported

View more detailed insights

Gender based rating

4.1

Rated by Women

13 reviews

3.8

Rated by Men

12 reviews

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Top Mentions in Celebi Aviation Holding Passenger Service Agent Mumbai Reviews

27 reviews found

Sort by: Popular

Passenger Service Agent in Mumbai

Full Time

Passenger Service Executive Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

5.0

Job security

4.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 19 Feb 2023

Likes

Salary and Bonus

Salary - Good
Job security - Excellent
Promotions - Good

Dislikes

Mangement Rules and duty manager

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Passenger Service Agent in Mumbai

Full Time

Front Office & Guest Services Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 13 May 2023

Likes

Overall good everything

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Doing shifts that i dint like

Passenger Service Agent in Mumbai

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Oct 2024

Likes

I love this company it has helped me grow for 3 years , I wish this industry had more to offer in terms of salary so I could come back to celebinas .... I have gained experience , not just collouges but also a family

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Passenger Service Agent in Mumbai

Full Time

Flight & Airport Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 27 Nov 2023

Likes

Location

Skill development - Good
Company culture - Good
Work-life balance - Good

Dislikes

No holidays as service industry

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Passenger Service Agent in Mumbai

Full Time

Administration Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 07 Mar 2019

Likes

Good management quick learning from seniors helpful surrounding abou

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Less percentage of increment

Work Details

Good and balanced work

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Passenger Service Agent in Mumbai

Administration Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Oct 2020

Likes

Everything

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

the work pressure is very high but compensations and salary is not good enough i am working hard from past eight years on the same post and i am not getting promoted also, the growth of an individual employ is very slow

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Passenger Service Agent in Mumbai

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

1.0

Job security

3.0

Promotions

5.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 17 Oct 2020

Likes

At the work superior always tell as about social distancing . then when we or on shift company always provide us faceshild masks hand gloves over all work environment and culture is good

Skill development - Good
Work satisfaction - Excellent

Dislikes

Everything is good but growth is slow and in this pendamic days some off lose there jobs rest everything are good

Salary - Poor
Job security - Bad

Work Details

Work life is good but we are not able to control on personal life because to reach at the job there is shaduled times and for the leave for the day there is no fix time if we have 9 hrs duity we use to left for the day after 11hr or more. We use to get ot

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Celebi Aviation Holding.

Passenger Service Agent in Mumbai

Passenger Service Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 22 Mar 2021

Likes

Company policy

Dislikes

Future security

Salary - Poor
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

Not happy with numbers

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employee Benefits

Nothing

Discover interview dos and don'ts from real experiences

Passenger Service Agent in Mumbai

Passenger Service Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 24 Apr 2021

Likes

Good collegues and supportive seniors...on time sallary....management peoples are too good they always care about us.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Work Details

Its too good work experiance.i have learnt so many lesson.gained more knowledge.team work is the best work experiance of my side

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Passenger Service Agent in Mumbai

Flight & Airport Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Apr 2021

Likes

Environment was so good, company Policies and bouns to their staff every year. Management of staff according to their festival or any other issues was also the plus point.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Passenger Service Agent in Mumbai

Flight & Airport Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 05 Apr 2021

Likes

Teammates are very supportive and the management is transparent. Company policies are good.

Salary - Good
Skill development - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Passenger Service Agent in Mumbai

Aviation Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Apr 2021

Likes

Good environment. Teammates and supportive and the managements is transparent

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing is there which I dislike

Work Details

Work days: Rotational Shift (Flexible Timings)

Passenger Service Agent in Mumbai

Passenger Service Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Sep 2020

Likes

Desired timing and job security

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to say

Work Details

Nice...

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Passenger Service Agent in Mumbai

Psa Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 29 Jan 2020

Likes

The work place and team work

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

The work pressure is high sometimes

Passenger Service Agent in Mumbai

Flight & Airport Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 31 Jul 2019

Likes

Working Environment

Skill development - Good
Job security - Good
Company culture - Good

Dislikes

No Appreciation for performance and slow growth

Promotions - Poor

Work Details

Passenger service Agent

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Passenger Service Agent in Mumbai

Passenger service agent Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 04 Oct 2019

Likes

My airlines staff was good. Co colleagues are very good. Work environment are also good. I was dedicated to ethiopian airlines.

Skill development - Good
Promotions - Good
Company culture - Good
Work-life balance - Good

Dislikes

Most of the people becomes a spoon for top management. And the top management people listen there only. And those who work hard they are ignorable. They listen to those people who can always spoke buttering lines for them. Thankyou

Work Details

Handle check in counters, visa checking handling, baggage tagging, issuing boarding passes handling VIP passenger, departure work and arrival work. Handling complaints, sending email flight report to our hub.

Work timings: Strict Timings

Work related travel: This is a desk job.

Passenger Service Agent in Mumbai

Passenger service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Mar 2019

Likes

Great place for freshers to learn. Professtional enviroment.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Exciting

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Passenger Service Agent in Mumbai

Passenger service agent Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

4.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 06 Mar 2018

Likes

Staff is something matters. And staff dont support their team. No team work. Lots of politics and company never cares about their own staff. Sallery keep fluctuating ups and down. Very bad service. There is no future in Celebinas. People working there since 5 years but till stuck on the same position. Bwfs is better then this company they always care their staff even in kots of pressure company understand what staff requirements....Read More

Job security - Good

Dislikes

Everything

Salary - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Passenger Service Agent in Mumbai

Flight & Airport Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Sep 2018

Likes

The company was excellent good supporting to start a career.....my experience was such nice...when ever I'll get a chance to work with them again than its my pleasure

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Passenger Service Agent in Mumbai

Customer service Department

3.0

Overall Rating

3.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 29 Sep 2017

Likes

Their teammates are superb to work with them...so supportive staff in my life i ever mate...so encouraging people who will help to develop your skills and everything its all about my supervisior whom with i worked

Salary - Excellent
Skill development - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Their management are very useless..no one want to help you for any stages...worst of celebinaz.their AM ....station managers are disgusting

Work Details

Superb

Work days: Rotational Shift (Flexible Timings)

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I have 2 offers in same location : Need guidance to choose one 1) Tech Mahindra (U4) Fixed 23.9 Variable 2.6=26.5 No joining bonus Project details informed already 2)IBM(7B) Fixed 21.37 + Variable 0-10% Joining bonus is 1 lakh Your Responses and thoughts will be appreciated. Thank you

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 27 Celebi Aviation Holding reviews submitted by Celebi Aviation Holding employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Celebi Aviation Holding is the right company for yo...Read more