Ekart Logistics Customer Success, Service & Operations Department Reviews

Likes

As a dedicated member of the Ekart team for the past 9 years, I have consistently strived to contribute to the company's growth and success through hard work and commitment. However, I feel compelled to share my concerns regarding the lack of growth opportunities and recognition within the organization during this time. While I takeimmense pride in being part of Ekart's journey, the absence of professional advancement has been discouraging. Many of us on the ground work tirelessly to ensure seamless operations, often going above and beyond to uphold the company’s standards. Yet, the lack of avenues for career progression and acknowledgment of this effort impacts morale and motivation. I believe that fostering a culture of growth and recognizing contributions can greatly enhance both individual and organizational success. I would sincerely appreciate it if we could explore ways to address this concern, whether through development programs, regular feedback, or structured career paths. I am more than willing to discuss this further and provide any insights that might help in creating a more engaging and growth-oriented environment for all. Thank you for taking the time to consider this matter. I look forward to your thoughts. Best regards, Shamsher Pathan Cluster Manager, Flipkart...Read More

Dislikes

As a longstanding member of Flipkart’s logistics team, I have had the privilege of contributing to the company's success through hard work and dedication. However, I feel the need to address a concern that resonates not just with me, but also with many of my colleagues—the lack of acknowledgment for the efforts we put into ensuring operational excellence. The logistics and operations teams consistently go above and beyond to meet challenging targets and maintain Flipkart’s reputation. Yet, the absence of recognition for this hard work often leads to a sense of dissatisfaction and underappreciation. I believe that a culture of acknowledgment and appreciation can foster greater motivation, enhance team morale, and ultimately benefit the organization as a whole. Small gestures like recognition awards, performance feedback, or simply acknowledging individual and team contributions can make a significant difference. I share these thoughts with the hope of improving the work environment and ensuring that all employees feel valued for their efforts. I would appreciate the opportunity to discuss this further and contribute to a positive change. Thank you for your time and understanding. I look forward to your thoughts. Best regards, Shamsher Pathan Cluster Manager, Flipkart...Read More

Likes

positive work culture, opportunities for learning and growth, exposure to large-scale logistics operations, competitive salary and benefits, and the sense of contributing to a major e-commerce platform like Flipkart; many also appreciate the supportive team environment and the potential to work on cutting-edge technology within the logistics domain.

Dislikes

a lack of work-life balance due to long hours and high pressure, frequent organizational changes, limited growth opportunities in certain roles, a sometimes disorganized work culture, heavy workload, concerns regarding pay and benefits compared to market standards, and uneven treatment between direct hires and third-party payroll employees; with many citing issues regarding management and team dynamics as well....Read More

Likes

Nothing, Because Some RM & HRs are worked monopoly . That's why maximum employees are unable to their work happily. They are always trying to dominate to employee & scares. If any employee do not accept their order, then transfer & PIP ready for him. So, that now a days few area manger are resigned their current post. If you want to their name I will share to you.

Dislikes

Senior employees work culture. Basically RM, HR & SRM.

Likes

I loved working with my old team

Dislikes

Because i have been working here for the last four years but till date i have not been parmoted nor have they ever thought about my parmotion

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

The scale company currently working upon.

Dislikes

Lack of sata clarity, employee benefits are almo nill, annual increment % and the way of payout of that amount is wierd.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

I'm very satisfied working in instakart service but people management was very poor and culture very disappointed but one things it's very good company is excellent abt my opinion

Dislikes

People management, culture,promotion technical tools was very poor manually work totally

Work Details

Work days: Rotational Shift (Flexible Timings)

Likes

Her is your job gurranty and you always work with fun and no stress . Company know your value and always work without fear....

Dislikes

Please balance with old or new employee. You have to pay the new employee of higher salary like new rate of card and your old empleyee working less salary of against of new employee. Which are created the issue of old employee mind and this is the best reasone to move on another platform. Sorry to say.....

Likes

You get to learn a lot, there are some people who are not good at the company, it is the whole corporation.

Dislikes

The company should think so much about the lowly stars who neither promote them nor look after them properly.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

I joined Flipkart as a delivery boy and after many efforts I got designation of team lead. Previously Flipkart is helping there lower category employees. Senior team is good before Walmart undertaking.

Dislikes

There is no time limits for work; they said to work only 9 hours , but in my past 8 years, I always works more then 12 hours. In the big billion I worked 36 hrs continuously. Current status- Facilities for ground staff is 0 Facilities for delivery boys is 0 Faistival celebration is 0 Increment for off roll employee is 0 They change your employer because they don’t want to give you gratuity Losses marked on team leads for removing them Hiring process is only based on referral if you have contact join here as AM RM HI no experience needed You never enjoy any faistival with your family because we working here 24*7*365 no Holi no Dewali no Rakhi no Independence Day no your family function. And after this all sacrifices if have done single mistake you will be removed without asking you....Read More

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

enjoy aspects like the dynamic work environment, opportunities for growth, being part of a leading e-commerce company's logistics arm, and contributing to a team that ensures timely delivery to customers across India. The sense of teamwork, the challenge of solving logistics problems

Dislikes

I don't have personal experience

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Partially Buttering Rm and am treat themselves as owner of Flipkart Mohit kumar CG RM worst RM Ramesh AM CG Worst AM

Dislikes

Rajesh Lonia CEC Manpreet CEC Worst CEC Dominating culture Worst Rules and regulations They threat the employee for appraisal

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.