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Edureka

Compare

based on 249 Reviews

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Edureka Customer Service Associate Reviews

based on 4 reviews

Updated 11 Oct, 2023

Overall Rating

4.7/5

How AmbitionBox ratings work?

Category Ratings

5.0

Company culture

5.0

Skill development

4.7

Work Satisfaction

4.4

Job Security

4.4

Work-Life balance

4.1

Salary & Benefits

3.3

Promotions/Appraisal

4 reviews found

Sort by: Popular

Customer Service Associate in Bangalore Rural

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 10 Oct 2023

Likes

Great working environment

Dislikes

Fake promises from sales team beforre enrolling after that we have to deal with learners.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate (working remotely)

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 11 Oct 2023

Likes

Very good opportunity for a person who is enthusiastic to explore.

Dislikes

None that i can think of!

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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Customer Service Associate (working remotely)

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 11 Oct 2023

Likes

Good company to work at

Dislikes

None to my knowledge

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate (working remotely)

Customer Service Delivery Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 11 Sep 2022

Likes

Supportive colleagues, Growth opportunities.

Dislikes

Nothing as such. It's a really good edtech startup company with so many things to learn.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Top trending discussions

View All

monstrouswatermelon

I recently graduated in 2024 with a Bachelor of Engineering degree in Computer Science and Engineering. I have secured a job as a Business Analyst at an eCommerce brand with a salary package of 4.5 LPA. Considering I graduated from a tier 3 college and got the job off-campus, is this a good package? What should I focus on next: skill development or switching skills? If I choose to skill up, how should I go about it? Should I join a course or pursue certifications? Additionally, I am curious about pursuing further studies—should I opt for an M.Tech or an MBA?

Got a question about Edureka?

Ask anonymously on communities.

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posted on 18 Jan 2025

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Free Coffee

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Likes

Nothing I liked about the company

Dislikes

Corporate politics, behind girls , higher ups are behind girls

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posted on 18 Apr 2024

Likes

Friendly Yess

Dislikes

No Job security Nooo

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Team Lead in Bangalore / Bengaluru

Full Time

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Retail & B2C Sales Department

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posted on 18 Aug 2023

Likes

The list is too long and the word limit is less.

Dislikes

Too much word limit, but nothing to mention

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Team Lead in Gurgaon / Gurugram

Full Time

·

Sales Support & Operations Department

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Overall Rating

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Company Culture

1.0

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posted on 03 Aug 2023

Likes

Loved resigning from here

Dislikes

Everything.... The org, the culture, the management. Uncultured to the core.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Senior Associate in Bangalore / Bengaluru

Full Time

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posted on 20 Jun 2023

Likes

Learning to deal with pressure

Dislikes

Work life balance

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Deputy Manager in New Delhi

Full Time

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Retail & B2C Sales Department

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Company Culture

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posted on 03 Jul 2023

Likes

No such things I really liked about Edureka

Dislikes

Everything I dislike about this Company.

Work Details

Work days: Monday to Friday (Strict Timings)

Sales Manager in Bangalore / Bengaluru

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BD / Pre Sales Department

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posted on 27 Aug 2022

Likes

we can know how IT field works

Dislikes

work load

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Team Lead in Bangalore / Bengaluru

Full Time

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Voice / Blended Department

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5.0

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4.0

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4.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

2.0

Job Security

5.0

Work-Life Balance

posted on 09 Mar 2021

Likes

Work culture is good. But lack of job security

Dislikes

Salary and appraisals

Work Details

It is good place to work pay-scale is a concern

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive (working remotely)

Full Time

·

Customer Success Department

3.0

Overall Rating

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Promotions/Appraisal

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posted on 10 Oct 2023

Likes

Supportive team, no overtime, Flexible work new ideas/suggestions are always encouraged permanent work from home benefit for senior employees, comp offs and PL are given on Public holidays which can be encashed end of every financial year

Dislikes

Promotions are slow, Bandwidth is less , no challenging tasks given to employees to showcase their skills and ability.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Other Edureka Reviews

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posted on 17 Nov 2024

Likes

Nothing

Dislikes

One of the worst places to work Week off is just on paper - your marketing head will call at any given time and you need to pick else he abuses you in front of everyone in the next day's standup call His common dialogue is "You are lucky enough to have a job and we gave this to you"

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Work timings: Strict Timings

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posted on 24 Aug 2024

Likes

Nothing , just ontime salary.

Dislikes

Huge office politics , worst environment, fake reviews added to make people join, 12-14 hours working , insults employees , no proper training , favourable to old employees and new people will be a poppet

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

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Full Time

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Operations Support Department

3.0

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posted on 05 Apr 2024

Likes

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Dislikes

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posted on 17 Jan 2025

Likes

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Not for much expirenced candidate

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posted on 05 Jan 2025

Likes

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Dislikes

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posted on 22 Dec 2024

Likes

Zipping my mouth

Dislikes

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Work Details

Work timings: Strict Timings

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Full Time

·

IT Consulting Department

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Salary & Benefits

3.0

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Work-Life Balance

posted on 19 Dec 2024

Dislikes

Some internal politics

Digital Marketing Associate in Bangalore / Bengaluru

Full Time

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Advertising & Creative Department

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posted on 06 Dec 2024

Likes

Work life balance

Dislikes

Dont expect Appraisal

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Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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Company Culture

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Work Satisfaction

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posted on 14 Nov 2024

Likes

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posted on 29 Oct 2024

Likes

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In this company there is no other adavntages.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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Edureka Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 4 Edureka reviews submitted by Edureka employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Edureka is the right company for you. 75% of employees reported the workin...Read more

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Edureka Reviews >
Edureka Customer Service Associate Reviews

Working Days for Edureka Customer Service Associate

based on 4 reviews

Rotational Shift

75%

Monday to Friday

25%

Work Timings for Edureka Customer Service Associate

based on 4 reviews

Flexible timing

100%

Business Travel for Edureka Customer Service Associate

based on 4 reviews

No travel

100%

Simplilearn

3.2

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upGrad

3.7

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Great Learning

3.7

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NIIT

3.6

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