Ebixcash Global Services Customer Support Executive Reviews
based on 5 reviews
Updated 7 Apr, 2024
Overall Rating
3.4/5
How AmbitionBox ratings work?
Category Ratings
3.6
Work satisfaction
3.4
Company culture
3.4
Work-life balance
3.3
Job security
3.3
Skill development
3.2
Promotions
2.9
Salary
Ebixcash Global Services is rated
3.4 out of 5 stars on
AmbitionBox, based on 5 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Ebixcash Global Services is rated
3.4 out of 5 stars on
AmbitionBox, based on 5 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Ebixcash Global Services Customer Support Executive Reviews
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5 reviews found
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"salary"
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Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 07 Apr 2024
Likes
Nothing
Dislikes
During my tenure at this company, which lasted exactly 10 months, I encountered several issues. Firstly, within the first month of joining, I didn't receive my 7 days' salary. Despite raising this concern with HR every month for the entirety of my employment, they continuously assured me it would be included in the next salary. Unfortunately, after 10 months, I still hadn't received it, and it became apparent they were not being truthful. Each month on the 7th, we would approach HR about this matter, but they seemed indifferent and biased towards certain individuals within the company due to internal politics. I prefer not to disclose specific names of HR personnel.
Moving on to management and internal politics, there seemed to be a lack of focus on assessing individual performance. Instead, attention was directed towards monitoring other teams' activities, a responsibility that should have been managed by the respective Team Leaders (TLs) and Managers. I believe they can identify the team I'm referring to from this review, and I hope they reconsider their approach.
For personal reasons, I decided to resign from my position without serving the notice period. I informed my TL, Manager, and HR, and provided the requested documents. However, they labeled me as absconded and withheld both my salary and leave. This treatment was unfair and unwarranted. These are just a few examples of the issues prevalent within the company. I urge anyone considering employment here to thoroughly evaluate their decision, as the company lacks transparency and may even fail to provide training salary....Read More
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
4.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 02 Aug 2023
Likes
It's good opportunity that company give me ai I gained more skills and knowledge a easy and good process no more tension about work
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Work-life balance - Good
Dislikes
About salary part there is no pf and ESI and no salary hike
Salary - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 17 Oct 2023
Likes
The worsted company I have ever seen in my life.
I had a horrible experienced with this fraud company. The working environment is very bad. Hr policies is the worsted. Salary part is the worsted. Management is super fraud.
Dislikes
Each and every thing in this company is worst so i would recommend each and every employees please don't join this Ebixcash company.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Support Executive in
Chennai
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
3.0
Skill development
3.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 18 Oct 2023
Likes
Good environment
Salary - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Salary package is less comparing to other company
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Somajiguda
Part Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 01 May 2023
Likes
In ebix cash there is work security is very good and there is no pressure about the work,
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
Salary issues
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
People also ask about Ebixcash Global Services's Customer Support Executives
Is Ebixcash Global Services a good place to work for Customer Support Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 5 employee reviews, it's clear that most customer support executives have an average experience working at Ebixcash Global Services. Work satisfaction holds the highest rating at 3.6, while salary is rated the lowest amongst all factors at 2.9. Read reviews about work satisfaction and salary on AmbitionBox.
Does Ebixcash Global Services pay their Customer Support Executives well?
According to AmbitionBox reviews, Ebixcash Global Services customer support executives rate their salary and benefits at 2.9 out of 5, based on 5 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Ebixcash Global Services's customer support executives salaries here and to read reviews specifically about salary and benefits at Ebixcash Global Services for customer support executives, click here.
How is the work culture at Ebixcash Global Services for Customer Support Executives?
Work culture at Ebixcash Global Services for customer support executives is rated 3.4 out of 5 by 5 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Ebixcash Global Services for customer support executives, click here.
How is the job security at Ebixcash Global Services for Customer Support Executives?
Based on 5 reviews on AmbitionBox, Ebixcash Global Services's customer support executives rate job security at 3.3 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Ebixcash Global Services for customer support executives, click here.