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Dr ITM Customer Care Executive Reviews

Updated 29 Mar, 2025
Overall Rating
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2.7/5
based on 19 reviews

Rating distribution

Category Ratings

2.9

Company culture

2.9

Job security

2.7

Skill development

2.6

Work-life balance

2.6

Work satisfaction

2.5

Salary

2.3

Promotions

What employees say about Dr ITM?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

74% employees reported

Flexible timing

Flexible timing

56% employees reported

No travel

No travel

75% employees reported

Gender based rating

3.2
female

Rated by Women

7 reviews

3.0
male

Rated by Men

10 reviews

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Top Mentions in Dr ITM Customer Care Executive Reviews

19 reviews found

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People also ask about Dr ITM's Customer Care Executives

Is Dr ITM a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.7 out of 5 from over 19 employee reviews, it's clear that most customer care executives have a below average experience working at Dr ITM. Company culture holds the highest rating at 2.9, while career growth is rated the lowest amongst all factors at 2.3.
Does Dr ITM pay their Customer Care Executives well?
According to AmbitionBox reviews, Dr ITM customer care executives rate their salary and benefits at 2.5 out of 5, based on 19 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Dr ITM's customer care executives salaries here and to read reviews specifically about salary and benefits at Dr ITM for customer care executives, click here .
How is the work culture at Dr ITM for Customer Care Executives?
Work culture at Dr ITM for customer care executives is rated 2.9 out of 5 by 19 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction.
How is the job security at Dr ITM for Customer Care Executives?
Based on 19 reviews on AmbitionBox, Dr ITM's customer care executives rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Dr ITM.

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Dr ITM Customer Care Executive Salary
based on 32 salaries
₹1 L/yr - ₹3.6 L/yr
25% less than the average Customer Care Executive Salary in India
View more details
childCareBenefits
Child care facility
1 total response
softskill
Job/Soft skill training
1 total response
retirement
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0 total responses
cab
Office cab/shuttle
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