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Dozee

Compare

based on 62 Reviews

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Dozee Customer Success, Service & Operations Department Reviews

based on 17 reviews

Updated 19 Dec, 2024

Overall Rating

4.0/5

How AmbitionBox ratings work?

Category Ratings

4.1

Company culture

4.0

Work-Life balance

4.0

Work Satisfaction

3.9

Salary & Benefits

3.7

Job Security

3.5

Skill development

3.1

Promotions/Appraisal

Explore Reviews by Department

Customer Success, Service & Operations

4.0

• 17 Reviews

Sales & Business Development

3.6

• 9 Reviews

Healthcare & Life Sciences

3.9

• 5 Reviews

Engineering - Software & QA

3.7

• 4 Reviews

Marketing & Communication

4.9

• 4 Reviews

17 reviews found

Sort by: Popular

Research Associate in Vellore

Full Time

·

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 01 Jun 2024

Likes

Good at excelling the skills

Dislikes

Hike and planing the projects

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Employer’s Response

Thank you for the feedback. Your feedback is important. While you have been enjoying the experience here, it is also unfortunate to know that you had a negative experience. Every Dozean matters and we would love to understand how we can improve and take corrective actions. Please write to us at hrcomms@dozee.io to share more feedback. Hoping for a great journey together!

Operations Executive in New Delhi

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 25 Oct 2023

Likes

Nothing

Dislikes

No company culture. No motivation. No growth also you will be forced to give resign without any fault of yours. Dont join this company it will ruin your resume as well as degrade your skills as noone here is able to improve. Assets are neglected and liabilities are awarded here.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Employer’s Response

Thank you for the feedback. Your feedback is important. It is unfortunate to know that your time in Dozee was not how it was expected to be. We would love to understand how we can improve and take corrective actions, please write to us at hrcomms@dozee.io. Wish you all the best for your future endeavors!

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Assistant Customer Success Manager in New Delhi

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 31 May 2024

Likes

Good

Dislikes

Nothing is dislike at there

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Key Account Manager in Kochi

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 16 Apr 2024

Likes

The culture of empowerment and responsibilities

Dislikes

Na

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Employer’s Response

Thank you for taking the time to provide feedback to us. Your feedback is important. We are glad to know that you have been enjoying your experience here. Every Dozean matters and we will continue to provide the best experience. If you have any other feedback, please write to us at hrcomms@dozee.io. Wishing a great journey together!

Customer Success Associate in Pune

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 19 Dec 2024

Likes

All new technology and patient health care as well.

Dislikes

Nothing

Customer Success Associate in Bangalore / Bengaluru

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 10 Nov 2023

Likes

We are working somewhere to save patient lives

Dislikes

Field team should be promoted with their capabilities

Work Details

Work policy: Field team will work from client location

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Employer’s Response

Thank you for taking the time to provide feedback to us. Your feedback is important. We are glad to know that you have been enjoying your experience here and we will take proactive actions to further improve. If you have any other feedback, please write to us at hrcomms@dozee.io. Wishing you all the best!

Customer Service Executive in Bangalore / Bengaluru

Full Time

·

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

1.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 31 Oct 2023

Likes

Nothing much

Dislikes

Worst office politics HR is full diplomatic.. They only listening to the bosses in the review. not taking into consideration of employees issues. They only follow seniors decision. Seniors having a superiority complex.

Employer’s Response

Thank you for the feedback. Your feedback is important. It is unfortunate to know that your time in Dozee was not how it was expected to be. We would love to understand how we can improve and take corrective actions, please write to us at hrcomms@dozee.io Wish you all the best for your future endeavors!

You are reading trusted reviews. Keep reading to find out more about Dozee.

Customer Support Associate in Bhubaneswar

Full Time

·

Operations Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

1.0

Job Security

4.0

Work-Life Balance

posted on 07 Sep 2024

Likes

It's a startup company, everything of company is ok but company fired any time if company want so in job security, I just say no no, please be careful before joining.

Dislikes

No job surerity

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Discover interview dos and don'ts from real experiences

Operations Executive in Nagpur

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 29 Oct 2023

Likes

Great working experience👍

Dislikes

Nothing to say

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Employer’s Response

Thank you for taking the time to provide feedback to us. Your feedback is important. We are glad to know that you have been enjoying your experience here. Every Dozean matters and we will continue to provide the best experience. If you have any other feedback, please write to us at hrcomms@dozee.io

Field Operations Executive in Bangalore / Bengaluru

Full Time

·

Operations Executive Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

3.0

Work-Life Balance

posted on 11 Aug 2022

Likes

There is no points to like this company. One more thing, you always be a freedom there is no one taking responsibility at work

Dislikes

No job security No appraisal increment No training provided - you should only learn You get call at anytime even in night time also you should work Sometimes there you got rude conversation from your manager also they will ask you to resign from your side and you should do that. So there is no job security. Such a worst ever company. Work culture is very bad in this Better try to join others.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Success Executive in Pune

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

3.0

Job Security

5.0

Work-Life Balance

posted on 20 Jan 2023

Likes

Good Environment

Dislikes

Job security

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country, Travel Within City.

Customer Success Associate, Product Specialist in New Delhi

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 14 Oct 2024

Likes

Salary ontime and supporting culture

Dislikes

poltics and favouritism

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Senior Manager- Clinical Implementation in Bangalore / Bengaluru

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 25 Nov 2024

Likes

Work life balance , and work culture

Dislikes

Compensation and appraisal can improve

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Operational team and customer success accociate in Chennai apollo hospital

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 12 Sep 2024

Likes

Good company,all staffs are like friendly

Dislikes

No everything is good

Work Details

Work days: Monday to Saturday (Flexible Timings)

Customer Success Associate in Bangalore / Bengaluru

Contractual

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

2.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 18 Sep 2023

Likes

Salary and other perks.

Dislikes

The works will be very simple where school students can do.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Employer’s Response

Thank you for taking the time to provide feedback to us. Your feedback is important. We are glad to know that you have been enjoying your experience here. Every Dozean matters and we will continue to provide the best experience. Similarly it is unfortunate that you had a negative experience. Please write to us at hrcomms@dozee.io sharing more details so that we can look into it and take necessary action. Wishing a great journey together!

Customer Success Specialist(operation) in Bangalore / Bengaluru

Full Time

·

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

2.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 25 Feb 2023

Likes

Good work place

Dislikes

Nothing bad about the company

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City, International Travel.

Customer Service Associate in Mumbai

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

2.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

1.0

Work-Life Balance

posted on 22 Dec 2023

Dislikes

Manager behavior

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Employer’s Response

Thank you for the feedback. Your feedback is important. It is unfortunate to know that your time in Dozee was not how it was expected to be. We would love to understand how we can improve and take corrective actions, please write to us at hrcomms@dozee.io Wish you all the best for your future endeavors!

Top trending discussions

View All

monstrouswatermelon

I recently graduated in 2024 with a Bachelor of Engineering degree in Computer Science and Engineering. I have secured a job as a Business Analyst at an eCommerce brand with a salary package of 4.5 LPA. Considering I graduated from a tier 3 college and got the job off-campus, is this a good package? What should I focus on next: skill development or switching skills? If I choose to skill up, how should I go about it? Should I join a course or pursue certifications? Additionally, I am curious about pursuing further studies—should I opt for an M.Tech or an MBA?

Got a question about Dozee?

Ask anonymously on communities.

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Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 17 Dozee reviews submitted by Dozee employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Dozee is the right company for you. 79% of employees reported the working day...Read more

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Dozee Customer Success, Service & Operations Department Reviews Reviews

Working Days at Dozee Customer Success, Service & Operations Department

based on 17 reviews

Monday to Friday

79%

Monday to Saturday

21%

Work Timings at Dozee Customer Success, Service & Operations Department

based on 17 reviews

Flexible timing

Strict (9am - 7pm)

Strict (9am - 5pm)

60%

16%

16%

8% employees reported other strict timings

Shift Timings at Dozee Customer Success, Service & Operations Department

based on 17 reviews

Day shift

100%

Business Travel at Dozee Customer Success, Service & Operations Department

based on 17 reviews

Within city

55%

Within country

33%

No travel

6%

International travel

6%

Dozee Salaries in Customer Success, Service & Operations Department in India

Customer Success Associate 6 salaries	₹3.5 L/yr - ₹4.5 L/yr
Customer Success Specialist 4 salaries	₹3 L/yr - ₹6.3 L/yr
Assistant Key Account Manager 4 salaries	₹6 L/yr - ₹7.2 L/yr
Customer Success Manager 2 salaries	₹4.6 L/yr - ₹13 L/yr
Key Account Manager 2 salaries	₹10 L/yr - ₹12 L/yr

Explore more salaries

Employee Benefits at Dozee Customer Success, Service & Operations Department

Office cab/shuttle

1 total response

Health insurance

1 total response

Job/Soft skill training

1 total response

Retirement benefits

0 total responses

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