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DHL Global Forwarding Customer Success, Service & Operations Department Reviews

based on 128 reviews
Updated 26 Nov, 2024

Overall Rating

4.1/5
How AmbitionBox ratings work?

Category Ratings

4.2

Job Security

4.1

Company culture

3.9

Work-Life balance

3.9

Skill development

3.9

Work Satisfaction

3.6

Salary & Benefits

3.4

Promotions/Appraisal

Explore Reviews by Department

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4.2
 • 96 Reviews
4.0
 • 85 Reviews
4.4
 • 8 Reviews
4.7
 • 7 Reviews
3.6
 • 7 Reviews
Top Mentions in DHL Global Forwarding Customer Success, Service & Operations Department Reviews

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Top DHL Global Forwarding Interview Questions

Q1. Do no press back sapce key to improve quality
View answer (1)
Q2. What do you know about DHL?
View answer (1)
Q3. What do you know about FTL, LCL
View answer (1)
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People also ask about DHL Global Forwarding's Customer Success, Service & Operations Department

Is DHL Global Forwarding's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 450 employee reviews, it's clear that most employees have a positive experience working at DHL Global Forwarding's Customer Success, Service & Operations Department. Job Security holds the highest rating at 4.2, while career growth is rated the lowest amongst all factors at 3.4. Read reviews about job security and career growth on AmbitionBox.
Does DHL Global Forwarding's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, DHL Global Forwarding's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.6 out of 5, based on 450 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about DHL Global Forwarding's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at DHL Global Forwarding's Customer Success, Service & Operations Department, click here.
How is the work culture at DHL Global Forwarding's Customer Success, Service & Operations Department?
Work culture at DHL Global Forwarding's Customer Success, Service & Operations Department is rated 4.1 out of 5 by 450 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at DHL Global Forwarding's Customer Success, Service & Operations Department. To read reviews specifically about work culture at DHL Global Forwarding's Customer Success, Service & Operations Department, click here.
How is the job security at DHL Global Forwarding's Customer Success, Service & Operations Department?
Based on 450 reviews on AmbitionBox, DHL Global Forwarding's Customer Success, Service & Operations Department employees rate job security at 4.2 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at DHL Global Forwarding's Customer Success, Service & Operations Department, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at DHL Global Forwarding's Customer Success, Service & Operations Department, click here.
Is work from home available at DHL Global Forwarding's Customer Success, Service & Operations Department?
According to AmbitionBox, 9% of DHL Global Forwarding's Customer Success, Service & Operations Departmentemployees work from home permanently, 18% work from the office, and 73% follow a hybrid model, based on 11 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance at DHL Global Forwarding's Customer Success, Service & Operations Department, click here.

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Work Policy at DHL Global Forwarding Customer Success, Service & Operations Department

i
Workplace policy may vary based on Department, Designation and Location.

based on 11 reviews in last 6 months

Hybrid

Hybrid

73%

Other hybrid work policies

37%

2 days/week from office

18%

3 days/week from office

18%

Work from office

Work from office

18%
Permanent work from home

Permanent work from home

9%

Gender Based Ratings at DHL Global Forwarding Customer Success, Service & Operations Department

based on 126 reviews
4.4
Rated by 17 Women

Rated 4.3 for Skill Development and 4.0 for Company Culture

women
4.1
Rated by 109 Men

Rated 4.3 for Job Security and 4.1 for Company Culture

men

Working Days at DHL Global Forwarding Customer Success, Service & Operations Department

based on 128 reviews
Monday to Friday
69%
Monday to Saturday
15%
Rotational Shift
13%
Other
3%

Work Timings at DHL Global Forwarding Customer Success, Service & Operations Department

based on 128 reviews
Flexible timing
Strict (12.30pm - 9.30pm)
Strict (10am - 7pm)
57%
4%
4%
35% employees reported other strict timings

Shift Timings at DHL Global Forwarding Customer Success, Service & Operations Department

based on 128 reviews
Day shift
Night shift
84%
16%

Business Travel at DHL Global Forwarding Customer Success, Service & Operations Department

based on 128 reviews
No travel
60%
Within city
19%
International travel
15%
Within country
6%
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