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DHL Express Customer Success, Service & Operations Department Reviews

Updated 3 Apr, 2025
Overall Rating
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4.2/5
based on 260 reviews

Rating distribution

Category Ratings

4.2

Job security

4.0

Company culture

4.0

Work-life balance

3.9

Work satisfaction

3.8

Salary

3.8

Skill development

3.4

Promotions

What employees say about DHL Express?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

53% employees reported

Monday to Friday

Monday to Friday

44% employees reported

Flexible timing

Flexible timing

64% employees reported

No travel

No travel

47% employees reported

Gender based rating

4.0
female

Rated by Women

53 reviews

4.2
male

Rated by Men

202 reviews

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Top Mentions in DHL Express Customer Success, Service & Operations Department Reviews

260 reviews found

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Top DHL Express Interview Questions

Q1. What is your knowledge and experience related to scanners in a courier-base ... read more
Q2. Rate the dhl supply chain with five stars

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Q4. How do you rate yourself in Microsoft Excel?
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People also ask about DHL Express's Customer Success, Service & Operations Department

Is DHL Express's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.2 out of 5 from over 260 employee reviews, it's clear that most employees have a positive experience working at DHL Express's Customer Success, Service & Operations Department. Job security holds the highest rating at 4.2, while career growth is rated the lowest amongst all factors at 3.4. Read reviews about job security and career growth on AmbitionBox.
Does DHL Express's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, DHL Express's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.8 out of 5, based on 260 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about DHL Express's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at DHL Express's Customer Success, Service & Operations Department, click here .
How is the work culture at DHL Express's Customer Success, Service & Operations Department?
Work culture at DHL Express's Customer Success, Service & Operations Department is rated 4.0 out of 5 by 260 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at DHL Express's Customer Success, Service & Operations Department. To read reviews specifically about work culture at DHL Express's Customer Success, Service & Operations Department, click here .
How is the job security at DHL Express's Customer Success, Service & Operations Department?
Based on 260 reviews on AmbitionBox, DHL Express's Customer Success, Service & Operations Department employees rate job security at 4.2 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at DHL Express's Customer Success, Service & Operations Department, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at DHL Express's Customer Success, Service & Operations Department, click here .
Is work from home available at DHL Express's Customer Success, Service & Operations Department?
According to AmbitionBox, 3% of DHL Express's Customer Success, Service & Operations Department employees work from home permanently, 53% work from the office, and 44% follow a hybrid model, based on 36 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.

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