Concentrix Corporation Customer Support RepresentativeGurgaon / Gurugram Reviews
based on 18 reviews
Updated 26 Nov, 2024
Overall Rating
4.2/5
How AmbitionBox ratings work?
Category Ratings
4.6
Job Security
4.2
Company culture
3.9
Work Satisfaction
3.8
Work-Life balance
3.6
Skill development
3.4
Salary & Benefits
3.0
Promotions/Appraisal
Concentrix Corporation is rated
4.2 out of 5 stars on
AmbitionBox, based on 18 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Concentrix Corporation is rated
4.2 out of 5 stars on
AmbitionBox, based on 18 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Concentrix Corporation Customer Support Representative Gurgaon / Gurugram Reviews
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18 reviews found
Sort by:
Popular
Customer Support Representative in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 26 Nov 2024
Likes
The environment they are providing
Dislikes
The poltics happened, If you are telling truth and it's not like your TL then , they make your life hell, because everyone is doing politics, SME to TL, or Manger
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Representative in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Nov 2024
Likes
Work culture environment
Dislikes
Working time salary lowest
What people are saying about Concentrix Corporation
Customer Support Representative in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 15 Jul 2024
Likes
Good
Dislikes
Skill development opportunities is less
Customer Support Representative in
Gurgaon / Gurugram
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 11 Sep 2023
Likes
I spent 9 months in concentrix I learned a lot of things and if I get a opportunity in future I loved to work again in concentrix again.
Dislikes
Only one thing I disliked in cnx that my lob is changed while I was working good in my previous lob that changing in lob make me left from the job from CNX.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Representative in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 29 Aug 2023
Likes
People listen to you , job security is there
Dislikes
Low salary , worst cab service
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Representative in
Gurgaon / Gurugram
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 07 Aug 2023
Likes
Company culture
Dislikes
Salary and appraisal.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Representative in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Mar 2023
Likes
I love the work environment and job security
Dislikes
Nothing to dislike every thing is awesome and perfect.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
You are reading trusted reviews. Keep reading to find out more about
Concentrix Corporation.
Customer Support Representative in
Gurgaon / Gurugram
Customer Support Representative in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 29 Jan 2023
Likes
Job security and good team leader
Dislikes
None
Work Details
Work days: Rotational Shift
(Strict Timings)
Customer Support Representative in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 03 Nov 2022
Likes
Nothing at all
Dislikes
basically Everything
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Representative in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 07 Apr 2022
Likes
Company policies are good. Supportive team(depends on project)
Dislikes
Slow/No career growth. No Salary increment / very low(Rs. 300-500 max). No work-life balance and skill development.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Representative in
Gurgaon / Gurugram
Full Time
·
HR Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 08 Dec 2021
Likes
In concentrix you have job security which is. Plus point working in pandemic environment
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Support Representative in
Gurgaon / Gurugram
Full Time
·
IT Infrastructure Services Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 May 2021
Likes
Completely outstanding. Cracked IJP in a year only and got promoted to Advisor 2. And got a double hike. Best Best Best.
Work Details
Work timings: Strict Timings
Customer Support Representative in
Gurgaon / Gurugram
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 May 2021
Likes
Management
Dislikes
Manager not good
Work Details
Good
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Representative in
Gurgaon / Gurugram
Amazon Seller Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Jul 2020
Likes
Helpful management, respect at work place. Professionalism.
Dislikes
Nothing. I loved working in Concentrix.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Representative in
Gurgaon / Gurugram
Customer service Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 08 Jun 2018
Likes
Salary on time though it's a little bit less. The work environment is good
Dislikes
The salary seems a little less, else everything is awesome
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Representative in
Gurgaon / Gurugram
CSR Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 05 Feb 2018
Likes
The Team members and the manager and T.L is very helpful and co-operative.
Dislikes
There is nothing to dislike there. I loved Concentrix. It's my first organization. I appreciate everyone I have dealt with there in Concentrix. Job security is 101%.
Work Details
I used to manage the payment processing of the clients
Work days: Rotational Shift
(Flexible Timings)
Customer Support Representative in
Gurgaon / Gurugram
People also ask about Concentrix Corporation, Gurgaon / Gurugram Customer Support Representatives
Is Concentrix Corporation, Gurgaon / Gurugram a good place to work for Customer Support Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.2 out of 5 from over 18 employee reviews, it's clear that most customer support representatives have a positive experience working at Concentrix Corporation, Gurgaon / Gurugram. Job Security holds the highest rating at 4.6, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about job security and career growth on AmbitionBox.
Does Concentrix Corporation, Gurgaon / Gurugram pay their Customer Support Representatives well?
According to AmbitionBox reviews, Concentrix Corporation, Gurgaon / Gurugram customer support representatives rate their salary and benefits at 3.4 out of 5, based on 18 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Concentrix Corporation, Gurgaon / Gurugram's customer support representatives salaries here and to read reviews specifically about salary and benefits at Concentrix Corporation, Gurgaon / Gurugram for customer support representatives, click here.
How is the work culture at Concentrix Corporation, Gurgaon / Gurugram for Customer Support Representatives?
Work culture at Concentrix Corporation, Gurgaon / Gurugram for customer support representatives is rated 4.2 out of 5 by 18 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Concentrix Corporation, Gurgaon / Gurugram. To read reviews specifically about work culture at Concentrix Corporation, Gurgaon / Gurugram for customer support representatives, click here.
How is the job security at Concentrix Corporation, Gurgaon / Gurugram for Customer Support Representatives?
Based on 18 reviews on AmbitionBox, Concentrix Corporation, Gurgaon / Gurugram's customer support representatives rate job security at 4.6 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Concentrix Corporation, Gurgaon / Gurugram, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Concentrix Corporation, Gurgaon / Gurugram for customer support representatives, click here.
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