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Engaged Employer

Cityfurnish

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3.2

based on 67 Reviews

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Cityfurnish Customer Support Executive Gurgaon / Gurugram Reviews

Updated 31 Jan, 2025

Overall Rating

1.6/5

based on 2 reviews

Rating distribution

0 (0%)

1 (50.0%)

Category Ratings

1.6

Company culture

1.6

Salary

1.6

Skill development

1.6

Promotions

1.4

Job security

1.0

Work-life balance

1.0

Work satisfaction

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2 reviews found

Sort by: Popular

Customer Support Executive in Gurgaon / Gurugram

Full Time

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 31 Jan 2025

Likes

Hi everyone, I had just joined in this company in Nov. 2024 as a customer support executive whenever I was joining the HR of this company named Radhika show me a good picture of this company but after joining the company I felt, why I was working in this toxic company. They show only good face of this company and don't tell you thathere the basic things are not available like spoons, dirty plates no hygiene in kitchen and cafeteria. One of our senior always used masked on that floor. In starting, I thought, he is using due to hygiene but whenever my colleagues told me that he always used Pan parag on the floor then I thought that if the Senior of this company is not maintained the basic hygiene then why the junior will do that. Sometime the customers came in office and he used only sign language with them that's was memorable 😂 for me in future as well. That's the reason, I left the office and not suggest anyone to join here....Read More

Dislikes

1. - As I had already informed you that in Cityfurnish, the basic hygiene was not maintained by the HR management. 2. - The in the customer support, If you are a girl, I suggest you don't join here due to toxic environment and the senior Manager has no any idea or vision how to handle the team. 3. - The office boys had no any idea how to talk anyone and always eat Gutka while they are cooking tea or coffee for you. 4. - All other departments are good but but some of the employee from other team used to shouting on floor to customer that's also hampers our work. Some time they used abusive language also. 5. - The trainer had no idea how to give traning. She used from chapter 6 first and then suddenly she came on chapter 9th and then she came on 1st chapter. She shall ( Khichdi ) of your mind. 6. - The Manager wants that you have to be his puppet or he will always give you the hard task without giving you any training. Only his puppet will get the work from home or promotions only. 7. - The Manager and his puppet always live on 2nd floor because of truancy. They come in office only for Eat sleep Repeat. I had seen first time in my carrier where a manager is not sitting with his junior because of his Pan parag habit. 8. - I hope, everyone knows about it and no one is taking action against him because mostly employee still want to work with that company which is still a startup from his last 10 years in the same field due to that type of employees. 9. - I suggest to Mr. Neerav, He had a great vision but not a great management so if he wants to grow in future he had to change his management and working style also. He had to directly involved with the employee in every month and if any employee is giving him suggestions then he should take it and enforce the rules on the same time....Read More

Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Support Executive in Gurgaon / Gurugram

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 07 Apr 2024

Likes

This is the only company where you can be at General Manager Position within 5-6 years only. but after this no company with hire you at this level.

Dislikes

1. Salary button is with CEO finger, it depends upon his mood, ki aaj button dabana hai ki nahi. 2. Company has no vision & mission. it will always be at start-up level only 3. GM/M are always ready to say "Yes sir" to CEO on any line (bina sir pair wale baat ko bhi) 4. Only Politics is here in this company. 5. HR will always at everyone side. 6. No hierarchy level is followed here. 7. Founder has too much ego. (An illiterate person with IIT Degree (certificate). 8. Salary has no fixed date. In summary do not join this company, if done - welcome to team of fools....Read More

Salary - Bad
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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Career Advice

2w (edited)

a team lead

I'm getting a good offer after joining a company. It's been 10 days only . Can i leave it?

I recently joined a new company, and within 10 days, I received a more attractive offer from another company. Can I resign without serving the notice period? Would declining any salary and relieving letter (Experience Letter) it easier for the company to agree to my departure?

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Customer Support Executive Jobs at Cityfurnish

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Customer Support Executive & Team Lead

Gurgaon / Gurugram

0-3 Yrs

₹ 2.25-4 LPA

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 2 Cityfurnish reviews submitted by Cityfurnish employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Cityfurnish is the right company for you.