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Chegg Customer Success, Service & Operations Department Reviews

based on 59 reviews
Updated 8 Dec, 2024

Overall Rating

4.0/5
How AmbitionBox ratings work?

Category Ratings

4.0

Work-Life balance

3.8

Salary & Benefits

3.8

Skill development

3.7

Company culture

3.6

Work Satisfaction

3.1

Job Security

3.0

Promotions/Appraisal

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4.2
 • 455 Reviews
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4.0
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4.3
 • 39 Reviews
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Top Chegg Interview Questions

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People also ask about Chegg's Customer Success, Service & Operations Department

Is Chegg's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 1.4k employee reviews, it's clear that most employees have a positive experience working at Chegg's Customer Success, Service & Operations Department. Work-Life balance holds the highest rating at 4.0, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about work-life balance and career growth on AmbitionBox.
Does Chegg's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Chegg's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.8 out of 5, based on 1.4k reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Chegg's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Chegg's Customer Success, Service & Operations Department, click here.
How is the work culture at Chegg's Customer Success, Service & Operations Department?
Work culture at Chegg's Customer Success, Service & Operations Department is rated 3.7 out of 5 by 1.4k employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Chegg's Customer Success, Service & Operations Department, click here.
How is the job security at Chegg's Customer Success, Service & Operations Department?
Based on 1.4k reviews on AmbitionBox, Chegg's Customer Success, Service & Operations Department employees rate job security at 3.1 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Chegg's Customer Success, Service & Operations Department, click here.
Is work from home available at Chegg's Customer Success, Service & Operations Department?
According to AmbitionBox, 31% of Chegg's Customer Success, Service & Operations Departmentemployees work from home permanently, 7% work from the office, and 62% follow a hybrid model, based on 13 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance at Chegg's Customer Success, Service & Operations Department, click here.
How do I get a job at Chegg's Customer Success, Service & Operations Department?
To get a job at Chegg's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Chegg interview questions and practice your responses to prepare thoroughly.

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Work Policy at Chegg Customer Success, Service & Operations Department

i
Workplace policy may vary based on Department, Designation and Location.

based on 13 reviews in last 6 months

Hybrid

Hybrid

62%

3 days/week from office

47%

2 days/week from office

15%

Permanent work from home

Permanent work from home

31%
Work from office

Work from office

7%

Gender Based Ratings at Chegg Customer Success, Service & Operations Department

based on 58 reviews
3.7
Rated by 22 Women

Rated 3.8 for Work-Life Balance and 3.4 for Company Culture

women
4.2
Rated by 36 Men

Rated 4.1 for Work-Life Balance and 4.1 for Salary & Benefits

men

Working Days at Chegg Customer Success, Service & Operations Department

based on 59 reviews
Monday to Friday
76%
Rotational Shift
14%
Other
7%
Monday to Saturday
3%

Work Timings at Chegg Customer Success, Service & Operations Department

based on 59 reviews
Flexible timing
Strict (9am - 6pm)
86%
14%

Shift Timings at Chegg Customer Success, Service & Operations Department

based on 59 reviews
Day shift
100%

Business Travel at Chegg Customer Success, Service & Operations Department

based on 59 reviews
No travel
84%
Within city
13%
International travel
3%
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