Caratlane Trading Customer Service Manager Reviews
based on 1 review
i
This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 24 Jun, 2022
Overall Rating
5.0/5
How AmbitionBox ratings work?
Category Ratings
5.0
Company culture
5.0
Job Security
5.0
Skill development
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Work-Life balance
4.0
Promotions/Appraisal
Caratlane Trading is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Caratlane Trading is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
1 review found
Sort by:
Popular
Customer Service Manager in
Chennai
Customer Experience Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 24 Jun 2022
Likes
The friendly environment at work. Approachable and helpful management. I also love and enjoy the respect I get working here.
Dislikes
I have been working here for almost 10 yrs and I love being a part of this organization
Work Details
I enjoy doing my job. I started as a consultant and was given an in depth training of the processes. There have been a lot of changes that happened in the past few years and I have been able to adapt to all of them.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Support Executive in
Chennai
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 19 Nov 2024
Likes
I like there work culture
Dislikes
My team
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Telecalling Executive in
Pimpri-Chinchwad
Full Time
·
Retail Store Operations Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 11 Oct 2024
Likes
The benefits company provides and the job security
Dislikes
they say that you have 6 week offs a month and leaves, where we think it will be a great work life balance , but on the ground level RM's makes a decisions because of which it just sound's Fake.
Team Lead in
New Delhi
Full Time
·
Marketing Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 08 Oct 2024
Likes
I like company to work
Dislikes
I dislike the environment created
Sales Officer in
Aurangabad
Full Time
·
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 03 Oct 2024
Likes
There learning process
Dislikes
System because here we had too much disturbance, they want to improve in this
Customer Service Executive in
Chennai
Full Time
·
Payroll & Transactions Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 28 Sep 2024
Likes
Friendly environment
Dislikes
Nothing in particular
Customer Service Associate in
Bhagalpur
Full Time
·
Customer Success, Service & Operations - Other Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 14 Jul 2024
Likes
Nice to work with all colleagues
Dislikes
One month done but appraisal was not done
Customer Service Executive in
New Delhi
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 01 Jul 2024
Likes
Work place is good
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Strict Timings)
Sales Executive in
Pune
Full Time
·
Retail Store Operations Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 25 Nov 2023
Likes
Better thing about caratlane is they provide knowledge and try to improve skills.
Dislikes
No personal life after joining caratlane.they want there jc to be perfect as a robot..Till last year caratlane was the best place to work but now too much pressure and no professional growth they always hire people from outside but dont want to give growth to own employees. May be caratlane is better for people who are sitting on better position but for jc Or manager they are making it more hard to work. They are paying really less as per there expectations and store work. Parameters are so high and they want us to give 12 hrs to company but dont want to pay incentives....Read More
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Care Executive in
Chennai
Full Time
·
Sales Support & Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 22 Nov 2023
Likes
Good work atmosphere, manager and TL are fully supportive on workwise, Office location in the main city was easy to access to my home, Fully supportive during a pandemic,
Dislikes
Growth is very slow,
Only the same person is getting the growth opportunity, whereas newcomers are not getting any chance for growth.
Salary is low compared to market value
week off is only 6 per month, which effects the personal life,
no fixed week off
The hiring process is not Good, eg, not hiring a good candidate.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Sales Executive in
Agra
Full Time
·
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 22 Nov 2023
Likes
i enjoy a challenge of the solving complex problem as well as the sense is of accomplishment that comes with find a solution .i enjoy my workplace collaborative and the opportunity to work and talented and passionate .
Dislikes
being a small team has a its downside though one of them is that there arent a lot of path upward in the company SALARY IN VERY LOW
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Other Caratlane Trading Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Software Engineer in
Mumbai
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 30 Nov 2024
Likes
Nothing is there in Caratlane as of now, there are lot of politics going on in Caratlane also there is no further learning, you can survive only if you are bootlicker.
There was one Manager(Ajay) he who supports North Indian people based on that only you will get the ratings, worst fellow.
One of the worst company under Tata group all the top management has left the caratlane due to this toxic culture...Read More
Dislikes
Toxic Culture,
4days in a week no work life balance.
No further learning,
My lead expects to complete the task within a day and test it in live environment
Less ratings no further promotion.
Think before joining Caratlane.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Store Manager in
Kolkata
Full Time
·
Retail Store Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 19 Oct 2024
Likes
Nothing right now. The middle managers have destroyed the company.
Dislikes
After the change in management, the company has changed completely. Right now nobody takes suggestion and only criticises lower employees. Lot of attrition is happening and will continue to happen.
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Assistant Manager in
Faridabad
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 01 Sep 2024
Likes
There is a many process which people can learn esiliy at ground level
Dislikes
This caratlane mostly store is frenchise, so there is very less of chance of growth in the company, there is no any PF facility, no any gratuity facilities no any leaves encashment very low insurance amount provided, and caratlane currently male shirt colour is very disappointing seems a female colour so very dissatisfied for theseall issues.
There is many staffs are moving to other company because of these lackings.
And many staff is also in the exit line....Read More
Jewellery Consultant in
Hyderabad / Secunderabad
Full Time
·
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 06 Jul 2024
Likes
The company is good it teaches each abd everything about diamond
Dislikes
Franchiser is one of the worst person don't know how to give respect to the employees always wantedly he trows the keys and tell the manger to lift that key and give me
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Jewellery Consultant in
Bangalore / Bengaluru
Full Time
·
Midstream Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 28 Jun 2024
Likes
Nothing i like
Dislikes
I was working for kanakapura store from past 2 years due to manager toucher and apprical I left the job the waste fellow manager devraj treat staff as slavs and during the periods time he doesn’t care who is suffering what issues one of the worst manager and management I complained to Hr too till now no action on him and he make usto work over time till 10pm for girls till now no actions are taken on hime he is big bucket manager due to this i left job...Read More
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Jewellery Consultant in
Indore
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 06 Apr 2024
Likes
Company culture/rules/policy
Company providing facilities
Dislikes
Franchise store owners spoil name of company, franchise store owners create own policies and don't follow company policies,
no benefit provide no CL, PL , No bonus, No appreciation, or company staff also not taking action against Owner
Not giving deserving salary to the employee
Work satisfaction is like 0
It won't feel like you are working in Titan brand.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Product Manager in
Chennai
Full Time
·
Product Management - Technology Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Dec 2024
Likes
If someone wants to learn and get better, the amount of learning one gets here is endless. Job security is there.
Dislikes
Nothing
Work Details
Work days: Monday to Friday
(Strict Timings)
Jewellery Consultant in
Ahmedabad
Full Time
·
Customer Success, Service & Operations - Other Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 19 Dec 2024
Likes
Policies and workflow
Dislikes
More timing so an individual can't live personal life
Store Manager in
Hyderabad / Secunderabad
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 14 Dec 2024
Likes
Everything is good
Dislikes
Nothing is dislike
Assistant Store Manager in
Dhanbad
Full Time
·
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 12 Dec 2024
Likes
Working environment
Dislikes
Work life balance stress and target pressure
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within Country.
People also ask about Caratlane Trading's Customer Service Managers
How is Caratlane Trading to work for?
Caratlane Trading is rated 5.0 out of 5, based on 1 reviews by employees on AmbitionBox.
Caratlane Trading is known for Company culture which is rated at the top and given a rating of 5.0. However, Salary & Benefits is rated the lowest at 4.0 and can be improved. To know first hand how it is like to work at Caratlane Trading read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Caratlane Trading?
According to AmbitionBox ratings, Caratlane Trading employees rate its salary and benefits as 4.0 out of 5. You can know more about Caratlane Trading Salaries at AmbitionBox
How is the work culture at Caratlane Trading?
Work culture is rated 5.0 at Caratlane Trading by 1 employees. While job security is rated 5.0 and work-life balance is rated 4.0 at Caratlane Trading. Read detailed reviews by employees of Caratlane Trading on AmbitionBox.