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Capital Small Finance Bank Customer Success, Service & Operations Department Reviews

based on 24 reviews
Updated 14 Jul, 2024

Overall Rating

3.1/5
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Category Ratings

3.2

Work-Life balance

3.2

Promotions/Appraisal

3.1

Job Security

3.1

Skill development

3.0

Salary & Benefits

2.9

Work Satisfaction

2.9

Company culture

Explore Reviews by Department

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4.1
 • 132 Reviews
4.0
 • 29 Reviews
3.2
 • 22 Reviews
4.1
 • 10 Reviews
4.1
 • 4 Reviews

24 reviews found

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Gender Based Ratings at Capital Small Finance Bank Customer Success, Service & Operations Department

based on 24 reviews
3.7
Rated by 4 Women

Rated 4.0 for Work-Life Balance and 4.0 for Job Security

women
3.0
Rated by 20 Men

Rated 3.2 for Career Growth and 3.1 for Work-Life Balance

men

Working Days at Capital Small Finance Bank Customer Success, Service & Operations Department

based on 24 reviews
Monday to Saturday
50%
Alternate Saturday off
43%
Monday to Friday
7%

Work Timings at Capital Small Finance Bank Customer Success, Service & Operations Department

based on 24 reviews
Flexible timing
Strict (10am - 7pm)
Strict (9.30am - 6.30pm)
71%
6%
6%
17% employees reported other strict timings

Shift Timings at Capital Small Finance Bank Customer Success, Service & Operations Department

based on 24 reviews
Day shift
100%

Business Travel at Capital Small Finance Bank Customer Success, Service & Operations Department

based on 24 reviews
Within city
54%
No travel
46%
Deputy Manager
27 salaries
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₹3.6 L/yr - ₹6.5 L/yr

Assistant Manager
23 salaries
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₹2.2 L/yr - ₹4.9 L/yr

Manager
12 salaries
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₹5.1 L/yr - ₹8.4 L/yr

Operations Manager
7 salaries
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₹5 L/yr - ₹7.4 L/yr

Senior Executive
6 salaries
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₹2.2 L/yr - ₹3.5 L/yr

Explore more salaries
onsite
International/On-site exposure
1 total response
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
stock
Stock options
0 total responses
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