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Engaged Employer

BYJU'S

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3.1

based on 16.2k Reviews

Video summary

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BYJU'S Customer Support Executive Bangalore / Bengaluru Reviews

Updated 14 Nov, 2023

Overall Rating

4.5/5

based on 6 reviews

Rating distribution

2 (33.3%)

1 (16.7%)

2 (33.3%)

1 (16.7%)

0 (0%)

Category Ratings

4.8

Skill development

4.5

Company culture

4.5

Salary

4.5

Work-life balance

4.5

Work satisfaction

4.2

Job security

4.2

Promotions

What employees say about BYJU'S?

Insights from employee reviews on AmbitionBox

Workplace insights

Flexible timing

75% employees reported

View more detailed insights

Gender based rating

3.0

Rated by Women

2 reviews

4.6

Rated by Men

3 reviews

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6 reviews found

Sort by: Popular

Customer Support Executive in Bangalore / Bengaluru

Full Time

BD / Pre Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Nov 2023

Likes

It's very good and great company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No negative

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Support Executive in Bangalore / Bengaluru

Full Time

After Sales Service & Repair Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 13 Apr 2023

Likes

Atmosphere

Salary - Good
Skill development - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Unconditional Target, complain not solve on time

What people are saying about BYJU'S

View All

a product manager

Is BYJU’s Really Benefiting Anyone Besides Investors?

With Raveendran’s return to BYJU'S, who’s actually benefiting here? From my perspective, BYJU's has certainly built an impressive brand, but the focus seems to be heavily on securing investments rather than providing genuine value to its customers. The pressure on employees and the marketing strategies, which sometimes feel misleading, make me question if they’re truly prioritizing education or just profit. what do you think?

Got a question about BYJU'S?

Ask anonymously on communities.

Customer Support Executive in Bangalore / Bengaluru

Full Time

Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 29 Aug 2023

Likes

work culture and people

Dislikes

Management and leave policy

Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Support Executive in Bangalore / Bengaluru

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Mar 2022

Likes

Byjus will be the world no 1 edtech company soon

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

N/A

Customer Support Executive in Bangalore / Bengaluru

Customer support Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

2.0

Job security

3.0

Promotions

5.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 19 Oct 2017

Likes

Team mates, work environment is good and there is job satisfaction

Skill development - Good
Work satisfaction - Excellent
Work-life balance - Good

Dislikes

Salary is low and no job security ,any time without a reason you can loose your job .

Job security - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Support Executive in Bangalore / Bengaluru

CUSTOMER SUPPORT TEAM Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

1.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 05 Nov 2017

Likes

WORK ENVIRONMENT

Work satisfaction - Good

Dislikes

JO SECURITY

Salary - Poor
Job security - Bad

Work Details

KIND OF OKAY

Work timings: Flexible Timings

Work related travel: This is a desk job.

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BYJU'S Bangalore / Bengaluru Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 6 BYJU'S reviews submitted by BYJU'S employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if BYJU'S is the right company for you. 75% employees reported the w...Read more