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BT Group

Compare

based on 1.8k Reviews

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BT Group Technical Support Engineer Reviews

based on 12 reviews

Updated 18 Oct, 2024

Overall Rating

1.9/5

How AmbitionBox ratings work?

Category Ratings

3.1

Salary

2.8

Skill development

2.6

Company culture

2.1

Job security

1.7

Work-life balance

1.7

Promotions

1.5

Work satisfaction

12 reviews found

Sort by: Popular

Technical Support Engineer in Kolkata

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 18 Oct 2024

Likes

Everything is pathetic except Cab facility is good

Dislikes

Mental torture camp…BT Employees have to work under so much pressure that some of the BT Employees have gone coma…Not recommended at all

Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Gurgaon / Gurugram

Full Time

·

IT Network Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 21 May 2021

Likes

Nothing

Dislikes

No work culture and ethics at all for employees, just working in India for profit gain, no proper training and tools are available to support their Customers

Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Poor

Work Details

Very poor

Work timings: Strict Timings

Work related travel: This is a desk job.

What people are saying about BT Group

View All

illegalargumentor

Recently received an offer from Telstra, I’m joining as a Network Software Engineering Specialist, How is career growth in Telstra. I’m a backend Java Spring boot developer.

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Technical Support Engineer in Gurgaon / Gurugram

Technology / IT Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

1.0

Job security

4.0

Promotions

2.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 10 Sep 2018

Likes

Work life balance Transparency in IJPs available across location along with minimal formalities. Usually companies like HCL takes forever for movements but it happens within 40-45 days here. Great learning portal having information regarding so many technologies and concepts like itil, prince 2 etc..

Salary - Good
Skill development - Good
Promotions - Good
Company culture - Good
Work-life balance - Good

Dislikes

Job security Innovation - don't invest in advance technologies. Poor support systems -hr, transport, etc.

Job security - Bad
Work satisfaction - Poor

Work Details

Hectic

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Gurgaon / Gurugram

IT Network Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 10 Apr 2019

Likes

Do your best and leave the rest.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Good

Dislikes

Management policies.

Work Details

Hectic work environment

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Gurgaon / Gurugram

IT Network Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Mar 2018

Likes

Over all British Telecom is a good company to work for a long time. Job Security, financial increment and all stuff like technical knowledge enhancement and more exposure to work with different customers.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Didn't found any issue till...

Work Details

Work days: Rotational Shift (Flexible Timings)

Technical Support Engineer in Gurgaon / Gurugram

IT Network Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

2.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 01 Oct 2018

Likes

Na

Dislikes

Na

Skill development - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Na

Work timings: Flexible Timings

Work related travel: This is a desk job.

Technical Support Engineer in Gurgaon / Gurugram

IT Network Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

3.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 17 Jun 2020

Likes

Environment

Dislikes

Victim of Racism.

Salary - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about BT Group.

Technical Support Engineer in Gurgaon / Gurugram

IT Network Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 08 May 2018

Likes

Job security, good appraisal..

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Lack of Onsite opportunity.

Discover interview dos and don'ts from real experiences

Technical Support Engineer in Gurgaon / Gurugram

IT Network Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

3.0

Skill development

5.0

Job security

4.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 14 Nov 2017

Job security - Excellent
Promotions - Good

Salary - Bad

Work Details

Hectic

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Gurgaon / Gurugram

IT Network Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Dec 2018

Likes

Nice company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Cisco networking voice

Work days: Rotational Shift (Flexible Timings)

Technical Support Engineer in Gurgaon / Gurugram

IT Network Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

4.0

Job security

3.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 29 Sep 2017

Likes

British Telecom is a good company outside India but in India management is worst just like a BPO Management.

Job security - Good

Dislikes

Working culture and management.

Salary - Poor
Skill development - Poor
Work satisfaction - Poor
Work-life balance - Poor

Work Details

Very Hectic, no schedule

Work days: Rotational Shift (Strict Timings)

Technical Support Engineer

IT Network Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

4.0

Skill development

1.0

Job security

1.0

Promotions

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 03 Sep 2017

Likes

Culture

Skill development - Good
Company culture - Good

Dislikes

Management

Salary - Bad
Job security - Bad
Promotions - Bad

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BT Group Technical Support Engineer Reviews by Locations

BT Group Technical Support Engineer Gurgaon / Gurugram Reviews

BT Group Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 12 BT Group reviews submitted by BT Group employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if BT Group is the right company for you. 71% of employees reported the wo...Read more

Home >
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BT Group Reviews >
BT Group Technical Support Engineer Reviews

Gender Based Ratings for BT Group Technical Support Engineer

based on 12 reviews

Rated 4.0 for Work-life balance and 4.0 for Company culture

Rated 3.1 for Salary and 2.7 for Skill development

Working Days for BT Group Technical Support Engineer

based on 12 reviews

Rotational Shift

71%

Monday to Friday

29%

Work Timings for BT Group Technical Support Engineer

based on 12 reviews

Flexible timing

Strict (6am - 3.30pm)

Strict (1am - 10pm)

40%

30%

30%

Shift Timings for BT Group Technical Support Engineer

based on 12 reviews

Day shift

100%

Business Travel for BT Group Technical Support Engineer

based on 12 reviews

No travel

100%

BT Group Technical Support Engineer Salary

based on 43 salaries

₹3 L/yr - ₹10.5 L/yr

43% more than the average Technical Support Engineer Salary in India

View more details

Employee Benefits for BT Group Technical Support Engineer

Office cab/shuttle

3 total responses

International/On-site exposure

1 total response

Free meal

1 total response

Office gym

2 total responses

+5 more benefits

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