Brick&Bolt Vendor Manager Reviews

Likes

Timings

Dislikes

No work life balance. Tedious process and nobody to help after multiple interventions

Likes

Nothing

Dislikes

I’ve been working under Aneet Khatwani, the General Manager, for some time now, and I feel compelled to share my disappointing experience. It’s rare that I leave such negative feedback, but after witnessing and enduring his unprofessional behavior, I feel it’s important to speak up. Aneet’s approach to leadership seems to be rooted in personal ego rather than genuine leadership. He creates an environment where his attitude and behavior towards agents are condescending and dismissive. His inability to separate personal feelings from professional responsibilities has led to a toxic work culture. He treats agents as if their opinions don’t matter and frequently uses his position to assert dominance rather than fostering a collaborative environment. This type of leadership is not only discouraging but also demotivating, leaving the team feeling unsupported. What has been most disheartening is his evident favoritism and partiality. It’s obvious that certain agents are favored while others are left to deal with unfair practices, including lead shuffling. Leads are reassigned without any logical explanation, creating unnecessary confusion and hindering the ability of agents to meet their targets. This inconsistency feels intentional, as if it’s done to play mind games and assert control, rather than based on merit or performance. It has also created unnecessary competition among agents, making us feel as if we’re constantly fighting for basic opportunities. Another frustrating aspect of his leadership is his tendency to degrade agents publicly. Instead of offering constructive feedback or guidance, he resorts to belittling individuals, which destroys morale and confidence. His lack of emotional intelligence means that any feedback or criticism is often delivered with sarcasm and disdain, making it feel more like a personal attack rather than an opportunity to improve. This toxic atmosphere has made many agents, including myself, seriously consider leaving the job. Job security has also been threatened under Aneet’s leadership. He frequently uses the threat of job loss as a tool to manipulate agents into submission. This constant fear of losing one’s job hangs over us like a sword of Damocles, stifling productivity and creativity, as agents feel they have to constantly walk on eggshells to avoid making a mistake. This is not the kind of environment anyone should have to endure, especially in a role where performance should be supported, not threatened. Lastly, it is troubling that Aneet has continued to support an individual who has been accused of harassment. Despite these serious allegations, there seems to be no transparency or accountability in how this issue is being handled. This not only reflects poorly on his leadership but also creates a sense of discomfort and unease among the team, as it signals that serious matters are being brushed aside. In conclusion, Aneet Khatwani’s leadership style is deeply flawed and detrimental to the growth and wellbeing of the team. His attitude, partiality, and disregard for professionalism create an environment where agents feel undervalued, disrespected, and insecure. I sincerely hope that changes are made to improve the work culture and leadership, but until then, I cannot recommend working under his management....Read More

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.