Bird Worldwide Flight Services Senior Customer Service Agent Reviews
based on 9 reviews
Updated 6 Nov, 2024
Overall Rating
2.8/5
How AmbitionBox ratings work?
Category Ratings
3.5
Job Security
3.1
Work Satisfaction
2.3
Salary & Benefits
2.3
Skill development
2.2
Promotions/Appraisal
1.9
Work-Life balance
1.6
Company culture
Bird Worldwide Flight Services is rated
2.8 out of 5 stars on
AmbitionBox, based on 9 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Bird Worldwide Flight Services is rated
2.8 out of 5 stars on
AmbitionBox, based on 9 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
9 reviews found
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Popular
Senior Customer Service Agent in
New Delhi
Full Time
·
Flight & Airport Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 22 Aug 2023
Likes
Cab facility for both sides
Dislikes
Extended shifts during irregular operation
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Agent in
New Delhi
Full Time
·
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 12 Sep 2024
Likes
Nothing because it’s a worst company ever just to run the families staff working here no appraisal no promotion no one available to listen your issues
Dislikes
Everything this is not the employee friendly company it’s just client friendly company as company management and HOD don’t use their own brain they just work as puppet on instructions of their clients means airline direct staff.
It helped me improve my team work skills , pressure handling and communication skills as I got chance to assist people from all over the world at the airport.
Dislikes
No work life balance
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Agent in
New Delhi
Full Time
·
Flight & Airport Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 06 Nov 2024
Likes
Leave policy
Dislikes
No increment and No benefits of salary during covid
Senior Customer Service Agent in
New Delhi
Full Time
·
Airline Services Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Dec 2023
Likes
Good Environment, work knowledge will be gain while working here, good colleagues, specially doing work with such a talented staff.
Dislikes
Nothing yet
Senior Customer Service Agent in
Delhi airport
Customer Service Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 07 May 2021
Likes
Nothing. Made a mistake to work.
Dislikes
Everything!! No social life. No life beyond office and work.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employee Benefits
None of the above
Senior Customer Service Agent in
New Delhi
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 01 Aug 2020
Likes
Good supportive seniors.
Dislikes
Salary hike is not at all.
Work Details
Good.
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
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Bird Worldwide Flight Services.
Senior Customer Service Agent in
New Delhi
ceckin agent Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 12 Mar 2019
Likes
I am working with Uzbekistan airways for last six years,overall experience is good with this company,my teammates very helphful with me.
Dislikes
nothing to say I dislike about this company.
Work Details
I am working as a checkin agent in Uzbekistan airways,knowing about all departure work
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Similar Designation Reviews
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Customer Service Executive in
New Delhi
Full Time
·
Airline Services Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Oct 2024
Likes
Third grade company with no growth and no work ethics. Do not join this company. I worked for 4 years with them and they did not gave me hike according to my performance.
Dislikes
Work culture is excellent
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
New Delhi
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 13 Dec 2024
Likes
Dress
Dislikes
Less salary and no work culture
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Passenger Service Executive in
Mumbai
Full Time
·
Flight & Airport Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 06 Nov 2024
Likes
Knowledge
Dislikes
They don't pay for over time, they make us work 12hours without overtime
Customer Service Executive in
New Delhi
Full Time
·
Airline Services Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 05 Sep 2024
Likes
Nothing
Dislikes
They put me with United airlines the worst work experience ever had
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Airport Ground Staff in
Mumbai
Full Time
·
Flight & Airport Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 Aug 2024
Likes
Bwfs is very caring our employees and he is also providing good costomer service
Dislikes
I don't know
Work Details
Work timings: Flexible Timings
Passenger Service Executive in
Mumbai
Full Time
·
Flight & Airport Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Apr 2024
Likes
It was very helpful and very nice atmosphere and staff was good
Dislikes
Sometimes salary issues was there
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Passenger Service Executive in
Mumbai
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 16 Oct 2023
Likes
I work here since march 2022 and I noticed no
One satisfied with this management we are not getting over salary on time so many discrepancy in salary no value of old staff
Dislikes
Not get treated well in this management
Not get paid enough
Treat us like animals
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
New Delhi
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 08 May 2023
Likes
There are few steps I like :-
1) It gives basic trainings for 7 days which is knowledgeable.
2)Provides in between many trainings about services.
Dislikes
1)There is no changes in shifts.
2) Continuously permanent night shifts are there.
3) Salary is not enough according to work & night shifts.
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Duty Manager in
Mumbai
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 14 Sep 2023
Likes
Work culture staff environment and location
Dislikes
HR department & discipline resolving problems
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City, International Travel.
Customer Service Associate in
Mumbai
Full Time
·
CSR & Sustainability Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 17 Jul 2023
Likes
Environment and learning skills
Dislikes
If we talk about salary, then other companies are better and joining formalities are to high
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Other Bird Worldwide Flight Services Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Team Lead in
New Delhi
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 12 Nov 2024
Likes
All Good Company Enviourment
Dislikes
Nothing There is no Disadvantage Just Only One thing There Is Sallary Is Not Coming On Time Sometime It Will Come 7-8-9 Date at the Last Thing
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead in
New Delhi
Full Time
·
Flight & Airport Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 15 Nov 2024
Likes
All staff are very gentle
Dislikes
No
Customer Service Agent 1 in
Kochi
Full Time
·
Airline Services Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 25 Oct 2024
Likes
Worst company
Dislikes
Worst company to work . Very bad and partial employee
Work Details
Work days: Rotational Shift
(Strict Timings)
Customer Service Host in
New Delhi
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 18 Oct 2024
Likes
Nothing
Dislikes
Everything
Work life
Work culture
Salary
So much politics
Customer Service Agent in
New Delhi
Full Time
·
Airline Services Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 15 Oct 2024
Likes
Can't
Dislikes
There is lots of things you should have to improve firstly promotion they not promote anyone and overtime we are not getting OT
Last please hire Boys because mostly work boys do not girls
Team Lead in
New Delhi
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 14 Oct 2024
Likes
good experience
Dislikes
all good did not find any dislike
Head Security Operations in
Gurgaon / Gurugram
Full Time
·
Security / training Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Sep 2024
Likes
Way of dealing and taking care from the top management is excellent. They are very kind and social, Regards
Dislikes
Nothing
Ramp Agent in
Coimbatore
Full Time
·
Airline Services Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
5.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 04 Sep 2024
Likes
Some benefits like double salaries on national holidays
Dislikes
You won't be able to grow your career if you hold on this company for more than 2 years you'll remain the same as the company on depends upon referances.
Customer Relation Executive in
New Delhi
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 22 Aug 2024
Likes
Very bad experience I got
Dislikes
Timing was very bad and sr. Staff were very rude as per work salary is not justified
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior HR Executive in
Kochi
Full Time
·
HR Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 05 Jul 2024
Likes
Learning New Things
Dislikes
New H R Manager have 100%Partiality
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Bird Worldwide Flight Services's Senior Customer Service Agents
How is Bird Worldwide Flight Services to work for?
Bird Worldwide Flight Services is rated 2.8 out of 5, based on 9 reviews by employees on AmbitionBox.
Bird Worldwide Flight Services is known for Job Security which is rated at the top and given a rating of 3.5. However, Company culture is rated the lowest at 1.6 and can be improved. To know first hand how it is like to work at Bird Worldwide Flight Services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Bird Worldwide Flight Services?
According to AmbitionBox ratings, Bird Worldwide Flight Services employees rate its salary and benefits as 2.3 out of 5. You can know more about Bird Worldwide Flight Services Salaries at AmbitionBox
How is the work culture at Bird Worldwide Flight Services?
Work culture is rated 1.6 at Bird Worldwide Flight Services by 9 employees. While job security is rated 3.5 and work-life balance is rated 1.9 at Bird Worldwide Flight Services. Read detailed reviews by employees of Bird Worldwide Flight Services on AmbitionBox.
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Bird Worldwide Flight Services Senior Customer Service Agent Reviews by Locations