Bharti Airtel is rated
3.6 out of 5 stars on
AmbitionBox, based on 25 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Bharti Airtel is rated
3.6 out of 5 stars on
AmbitionBox, based on 25 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Bharti Airtel Customer Relationship Officer Reviews
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25 reviews found
for
"salary"
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Customer Relationship Officer in
Pune
Full Time
·
Retail & B2C Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 14 Sep 2024
Likes
You get your salary on time nothing else.. everything is Terrible
Dislikes
1. Work pressure
You have to sale Postpaid , Broadband & Airtel Black on daily basis either from store or by doing some outdoor activities or through calling customer if you failed doing this the managers will pressure you and make your day horrible if sale is not done.
2. No work life balance
You have to work 365 days. Regardless of the policies they have, your leave is in your manager hands which they will not give you even if you die working. Company gives you Sunday as a week off still two or one employee must Come to the store & do the sale.
3. Incentive Structure
Airtel has so many eligibility criteria for getting eligible to get incentives that it's impossible for an employee to complete it. Even if you get incentives they have clawback system where they take the incentives back from you if the customer leaves or migrates his number back from postpaid to prepaid again within 90 days or port out his number which will obviously happens because they have too high prices of their plan.
It's a great Scheme you’ll get good incentives this month you’ll feel happy which will be taken back next month itself.
4. Politics
There is no Growth opportunity if you are a Boy this is 100% geniune you will just waste time at Airtel or else your friend or family member must be at a higher post for your Success , If you are a Good looking Girl then damm even if you have zero product knowledge zero customer handling experience you will have great success you will become manager within months
You need to be on their good side to get Success or else I have seen employee with talent & education just working for more than 7 years without promotion.
This is my personal Experience working at Airtel...Read More
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Relationship Officer in
New Delhi
Full Time
·
Retail Store Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 27 Dec 2024
Likes
Salary credited on time.
Dislikes
Working hours too long
Not proper refreshment benefits, morning & evening snacks not given (chai-coffee)
Not give even national holiday
Basic Salary given
Customer Relationship Officer in
New Delhi
Full Time
·
Corporate Communication Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 22 Sep 2024
Likes
Learning new things like how communicate with customers and learn how Airtel system work
Dislikes
Low salary, timing
Customer Relationship Officer in
Yamunanagar
Full Time
·
Telecom Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 02 Aug 2024
Likes
Salary benefits
Dislikes
Job not secure
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Relationship Officer in
Bhilai Nagar
Full Time
·
After Sales Service & Repair Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 07 Jul 2023
Likes
Learning, build network, learn politics.
Dislikes
Manager support, salary and post not increased on paper but company treat as higher role and higher role salary is not increased there value how long u work at there, political game is played from all senior person like Big Boss show, manager take any issues or problems as personal way exceptto professional in supela store bhilai, there is so many things which I am not interested to share or tell anyone</mark>. But the good thing is you learn a lot of you worked there....Read More
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Customer Relationship Officer in
Surat
Full Time
·
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Oct 2023
Likes
Salary credited time to time
Dislikes
Timings
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Customer Relationship Officer in
Bangalore / Bengaluru
Full Time
·
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 19 Jan 2023
Likes
Mainly i had liked the Company Goodwill and reputation because it's a MNC company. And I had learnt many important things about telecom industry during those days.
Dislikes
1.The salary and the work environment is really very poor. 2.Too much workload and target.3. 10 hours working. No holiday's except sunday. And lastly i got very bad cooperation from senior employees, mainly my manager.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
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Bharti Airtel.
Customer Relationship Officer in
Hyderabad / Secunderabad
I'm working as Cro at Airtel retail store, positive thing is that provide posting near by to residence
Dislikes
Management is very poor they give rights to senior to hire and fire junior employees, senior hierarchy, no salary appraisals
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Relationship Officer in
Moradabad
Full Time
·
Sales Support & Operations Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 24 Sep 2023
Likes
Salary on time,
Dislikes
No work life balance, no lunch time only sales pressure, seniors are rude and annoying
Customer Relationship Officer in
Chennai
Full Time
·
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 25 Aug 2023
Likes
This job salary is best.
Dislikes
Managers is very worst behaviour.
It's very pressure.
Work Details
Work days: Monday to Saturday
Work related travel:This is a desk job.
Customer Relationship Officer in
New Delhi
Full Time
·
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 14 Feb 2023
Likes
Salary on time
Dislikes
Too long time
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Relationship Officer in
New Delhi
Full Time
·
Retail Store Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 May 2022
Likes
Job is secured as long as you give business to the Company.. Company policy is good but people working to implement is not efficient enough.
Dislikes
No promotion and Salary hike not a heathy environment.
Work Details
A lot of Pressure.
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Employee Benefits
Nothing.
Customer Relationship Officer in
Jaipur
Intern
·
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Jul 2024
Likes
Good salary culture
Dislikes
Too much time and work load.
Saturday working
Work Details
Work days: Monday to Saturday
(Strict Timings)
Customer Relationship Officer in
Pali marwar
Full Time
·
Retail & B2C Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Aug 2023
Likes
0 like
Dislikes
airtel Company only uses its employees to promote their dreams, they only dream of increasing their salary according to their salary, small town people don't think at all and they give more increment to girls
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Customer Relationship Officer in
Chennai
SCM & Logistics Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 02 Jun 2022
Likes
Salary giving on time.
Dislikes
Putting a lot of Pressure on workers. Manager and Zorm its Not carrying the workers.
Work Details
Workers not respected .
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Relationship Officer in
Coimbatore
Sales & Service Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 29 Jun 2022
Likes
Fun working there & enjoyable everyday
Dislikes
Low salary package, less opportunity to career growth
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Relationship Officer in
Miraroad
HR Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Jun 2022
Likes
Company policies are good they give good salary hike and more facilities for employees
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Relationship Officer in
Kolkata
CRO Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 May 2022
Likes
Nothing
Dislikes
There are no growth in this company no increament in last 2 years no IJP
You have to give your huge time ,efforts everything but company will give you Nothing besides salary . No job security , any day they can change your destination
Work Details
Terrible
Work timings: Strict Timings
Work related travel: This job involves
Travel Within Country.
Customer Relationship Officer in
Hyderabad / Secunderabad
Retail Store Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 04 Mar 2019
Likes
Everything is good at Bharti Airtel Ltd. Salary, career growth, good appraisal, excellent work environment, etc... Everything is good. There is no bad comments about Bharti Airtel..
Dislikes
Transfer with in a city for every year or based on requirements
People also ask about Bharti Airtel's Customer Relationship Officers
Is Bharti Airtel a good place to work for Customer Relationship Officers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 25 employee reviews, it's clear that most customer relationship officers have an average experience working at Bharti Airtel. Skill development holds the highest rating at 3.7, while career growth is rated the lowest amongst all factors at 2.9. Read reviews about skill development and career growth on AmbitionBox.
Does Bharti Airtel pay their Customer Relationship Officers well?
According to AmbitionBox reviews, Bharti Airtel customer relationship officers rate their salary and benefits at 3.6 out of 5, based on 25 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Bharti Airtel's customer relationship officers salaries here and to read reviews specifically about salary and benefits at Bharti Airtel for customer relationship officers, click here.
How is the work culture at Bharti Airtel for Customer Relationship Officers?
Work culture at Bharti Airtel for customer relationship officers is rated 3.4 out of 5 by 25 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Bharti Airtel for customer relationship officers, click here.
How is the job security at Bharti Airtel for Customer Relationship Officers?
Based on 25 reviews on AmbitionBox, Bharti Airtel's customer relationship officers rate job security at 3.3 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Bharti Airtel for customer relationship officers, click here.
Is work from home available to Customer Relationship Officers at Bharti Airtel?
According to AmbitionBox, 3% of Bharti Airtel's customer relationship officers work from home permanently, 95% work from the office, and 2% follow a hybrid model, based on 35 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Bharti Airtel for customer relationship officers, click here.
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