Bharti Airtel is rated
3.9 out of 5 stars on
AmbitionBox, based on 46 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Bharti Airtel is rated
3.9 out of 5 stars on
AmbitionBox, based on 46 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Bharti Airtel Customer Care Executive Reviews
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46 reviews found
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Popular
Customer Care Executive in
Jammu
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 24 Jul 2024
Likes
Atmosphere
Dislikes
Time schedule was not good
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Jodhpur
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Jun 2024
Likes
Office area fully ac rooms
Dislikes
They do not required humans they need machine who worked 12 hours without rest
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
New Delhi (working remotely)
Full Time
·
Digital Marketing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Jun 2024
Likes
I really like Airtel services specially Airtel Payment Bank
Dislikes
There is no service I don't like
Customer Care Executive in
New Delhi
Full Time
·
Telecom Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 21 Apr 2023
Likes
That management
Dislikes
Ok ok
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive (working remotely)
Full Time
·
Social & Public Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Jun 2024
Likes
Service in Company👧
Dislikes
Like excellent
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
International Travel.
Customer Care Executive in
Ahmedabad
Full Time
·
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Feb 2022
Likes
Customer face to face query and resolution and also they give blessings and appreciate
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Srinagar
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Oct 2023
Likes
Work culture was great and mentors were great and understanding
Dislikes
Salary package and incentive structure
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
You are reading trusted reviews. Keep reading to find out more about
Bharti Airtel.
Work stress during bill payment & new offers & schemes were introduced,
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Access Srinagar
Full Time
·
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 15 Aug 2023
Likes
They provide the platform for freshers so that a person can gain knowledge and skills for future.
Dislikes
Main issue is salery. If we are giving 7 hour daily shift as PAN India, so why we are getting only 6-7k salery and we receive that salery on the 25/26 of next month.Means another month also passes and we dont have money for last month as i am girl and i am on rent here so i have to give money to my landlord at time. Main request is if we are working as a PAN India employee so please treat us like a PAN India employee.
Thanks
Please give revert on this....Read More
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive (working remotely)
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Oct 2023
Likes
It's a great job
Dislikes
Na
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Bhubneswar
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 06 Apr 2022
Likes
The worst experience ever because the team leader the manager the operation management they don't care at all to the concern of customer they all want to earn money they want only performance only just to pick the calls whether it doesn't matter that customer is pissed off customer is not getting proper services . It doesn't matter at all this is a serious issue with Airtel ....Read More
Dislikes
The way of work
Work Details
Mild
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Model town 2nd delhi
Full Time
·
Customer Relationship Management Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 09 Jul 2022
Likes
Front desk dealing fixed salary with incentives and his each small opportunities for sales which provides high incentives and no targets at all.
Dislikes
Rare appraisal and promotions
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Pune
Customer care executive Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 07 Aug 2021
Likes
I learnt how to interact with people, claim thiers issues in the limited period. And just about the salary it was fair enough. Although the team-mates were supportive too.
Dislikes
There is a lot of politics done and management doesn't address our issues instantly. Salary is decent but the career growth is slow. Just the things to learn in the process was limited, such as computer knowledge. And was just finding to get an better opportunity in my way.
Work Details
The job is good. But a bit struggle of constantly talking with the customers. And week'off s are given by probably.
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Chennai
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 Apr 2022
Likes
Everything
Dislikes
Everything
Work Details
Nice
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employee Benefits
Nothing
Customer Care Executive in
Srinagar
Floor Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 24 Jan 2022
Likes
Yes why not i was already doing job there as a CSR
Dislikes
Nothing bharti Airtel is very good company where I achive communication skills
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Customer Care Executive in
Srinagar jammu and kashmir
BD / Pre Sales Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 17 Sep 2020
Likes
I only liked my own hard work, my dedication, my honesty, my patience..
I think there should be more improvement in that particular center. And they should teach Real Time and Team leader and seniors some etiquettes, which would be hygienic for every advisor..
Dislikes
I request to the readers if there is any good opportunity for me to work in other center..
Thanks
Work Details
Not satisfied
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employee Benefits
Nothing special
Customer Care Executive in
Indore
Treasury & Forex Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 24 Jul 2020
Likes
Good work environment...
Dislikes
They stop work from home and if you cant go the store you will take a leave.
It means company pay nothing ..because of corona transport facility not available...you cant go the store...and work from home is stopped...and without salary...you have to stay home..
Work Details
Good
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Employee Benefits
No facility
Customer Care Executive in
Bangalore Rural
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
5.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 23 Feb 2021
Likes
Easy to manage The process
Dislikes
Sometimes co-workers will doesn't address our issues like salary
Work Details
The job is interesting liked the job anyways
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Customer Care Executive in
Scheme no 78, vijaynagar,indore
Banking Operations Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 12 Aug 2022
Likes
There atmosphere is very good and there's manager treat our staff very politely and be humble with everyone..and they support in every and each littel or big problems..
Dislikes
Sorry i think this is not good we give negative response of which company where we did work..sorry i don't want to tell any dislike point.
People also ask about Bharti Airtel's Customer Care Executives
Is Bharti Airtel a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 46 employee reviews, it's clear that most customer care executives have an average experience working at Bharti Airtel. Company culture holds the highest rating at 3.8, while career growth is rated the lowest amongst all factors at 3.1. Read reviews about company culture and career growth on AmbitionBox.
Does Bharti Airtel pay their Customer Care Executives well?
According to AmbitionBox reviews, Bharti Airtel customer care executives rate their salary and benefits at 3.5 out of 5, based on 46 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Bharti Airtel's customer care executives salaries here and to read reviews specifically about salary and benefits at Bharti Airtel for customer care executives, click here.
How is the work culture at Bharti Airtel for Customer Care Executives?
Work culture at Bharti Airtel for customer care executives is rated 3.8 out of 5 by 46 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Bharti Airtel for customer care executives, click here.
How is the job security at Bharti Airtel for Customer Care Executives?
Based on 46 reviews on AmbitionBox, Bharti Airtel's customer care executives rate job security at 3.6 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Bharti Airtel for customer care executives, click here.