AXA Business Services Process Leader Pune Reviews

Likes

Good at activity and program arrangement

Dislikes

Salary increment and wfh facility

Likes

Flexibility

Dislikes

Appraisal ratings are biased.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Availability of work from home, flexible work hours (both depending on process and mgr), good managers (again differes case to case). If you have good connect at right places and have decent job, there are opportunities to go on site(European countries mostly) for min of 2years which gets extended if performance is good.

Dislikes

Where to begin!! The pay structure is a horror. Everything is added in your ctc (gratuity, mediclaim, transport expenses, shift allowances if any), so when you compare it with your previous organisation (if you had like mine wherein only thing the ctc has is basic,hra, personal allowance and pf), it looks very grand, but ultimately it's barely anything(i thought I'd gotten hike of 40%+ but how wrong was I!!). Even performance bonus is capped and addes in overall CTC. After this there comes the yearly hike!! In past two years the avg hike I've gotten is less than 13% that's worse than anything I've gotten in 7yrs before that<mark style="background-color: #fff5e4;">. They had a policy change last year which makes you wait for three years before you're eligible for any kind of promotion!!! I've heard max 18 months or for that matter 24months but 36months is just unacceptable</mark>. Even with outstanding performance you'll require min two years to become eligible for any kind of promotion. So if you're a high performer like me (not to brag but avg promotion time line for me had been 2yrs at max in any organisation I'd worked with prior to axa), you'll be frustrated here because I've been told there are no exception to this policy. There is no culture such as for employee engagement, team csr activities, team outings, employee engagement fund, etc. Only once a year you've a team outing sponsored by process but less said said the better. They don't even pay for outings with client. You've to pay from your pocket if you happen to organise one. Overall at organisational level AXA had been the worst experience I've had in almost 10yrs of my career.I've stayed this long only because my manager is very understanding and there is lot to learn in the process I work for. But, you can't survive very long just on those two. Oh and last but the not the least, the clients are terror too. I had previously worked with only US clients and I must say US people are way more professional and better to deal with than European clients....Read More

Work Details

My process the work is very hectic, requires to stay back on many days, but at the same time there's some flexibility given at other times. Can't talk about other processes

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Work life balance, salary timings, increments, Facilities, growth opportunity

Dislikes

Promotion and very average Salary increments

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.