AU Small Finance Bank Customer Relationship Officer Reviews

Likes

It's terrible to work here in this toxic culture where they use to call staff even on holidays and compell them to do sales and marketing and If targets are not achieved then they might be call you at head office Jaipur without any reimbursement.even they have not provided my Relocation Expenses from the place I have shifted from Jaipur to udaipur. What a disgusting nature and environment in this organisation I will not su...Read More

Dislikes

Nothing is good

Work Details

Work timings: Strict Timings

Likes

The only thing I like about AUSFB is that they provide help/benefits in terms of financial loans and help

Dislikes

No Professionalism in work No Clear Communication about the role and responsibility Complex Company Policies and Reporting Structure No Ethics everything is No Scope of Learning

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within Country, Travel Within City, International Travel.

Likes

AC flow on the floor

Dislikes

Don’t ever work with Vinod Nair and Rekha Agarwal. The worst humans in Au small finance bank . Vinod Nair (program Manager) who will even count how much cup of tea we are taking from free coffee making machines . He is a person who make tease his employees in front of everyone

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Good as usual

Dislikes

Bad as usual

Likes

Good

Dislikes

Not any dislikes................. ......

Likes

Policy and company

Dislikes

Politics in office atmosphere

Dislikes

Overall Good but only branch timing issue.

Likes

No

Dislikes

No Cradibulity No employee satisfaction

Likes

Nothing.

Dislikes

This is not a work place to work for a fresher. Everyone is just so much toxic and unruly behaviour. Their top management thinks you should work on your weekoff days also. So they call you also on weekoff and after of office hour. Actuall office time is 9:15 to 6:15, but if they think they will torture you it can be stretched to 8:30. They will mentally drain you if they want. It will happen untill and unless you resign....Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

As per my analysis AU Bank is following traditional way of banking which was already adopted by existing banks 10 years ago. It need to adopt the new ways of monitoring & technology. Especially it's policy makes bankers to onboard average rate of customers and after onboarding those its makes to monitor very high end. As a result customers would get fed up with those practices. Finally it is not recommended for the employees as well customers too....Read More

Dislikes

Everything.

Likes

Nothing to like

Dislikes

people full of attitude, boss abuses badly with mother sister words, MD ceo money centric only, no sympathy with employees,no promotion, no increment in salary max, 3-4% only annual, HR puppets of sr. management

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within Country.

Likes

Learning new skill in banking terms but that's also my own learning techniques but not by any of the senior or any other in organisation

Dislikes

At ground level service employee are getting criticism who are good in customer service but not doing any sales The thing is only asked for sales and only sales if we need to do sales then why we had joined service team Senior always talk in sarcasm way in front of everyone rather being if it's employee or any customer and never appreciated for doing good in all terms of customer service

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work is ok, no one pressurising to make it worse.

Dislikes

Similar working. Need to do night shifts ( and maintain attendance). HR dept is very bad. Except work, they are expecting everything. Not releasing bonuses on time. Attendance management is also bad who is doing night shifts.

Likes

the process policy of the bank is good, the working culture is good, the work strategy is very good, working time and personal time are managed very well, when you can manage both well, then you can do the work even better

Dislikes

If there is a little delay, half day's attendance gets marked, I don't like this, otherwise everything is correct

Likes

Considering my vertical and seniors the work life balence is top notch , one can learn new things and grow himself.

Dislikes

Too much politics happen in organisation and no appreciation for performing better and IT team in my location is worst moreover work late in month end days without extra payout and no incentive for us.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing. I was working at AU as assistant manager in SME assets operations and my reporting manager is not supported me in my initial time either he was insecure with me because we both have equally qualified. Politics are also there in team. Favouritism also exist there. Never ever join this company.

Dislikes

All I mentioned in likes above. Actually in AU nothing is for like everything is for disliked.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.