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Astra Business Services

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based on 63 Reviews

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Reviews
63
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219
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Astra Business Services Customer Success, Service & Operations Department Noida Reviews

Updated 1 Jan, 2025

Overall Rating

4.0/5

based on 18 reviews

Rating distribution

5

10 (55.6%)

4

3 (16.7%)

3

1 (5.6%)

2

2 (11.1%)

1

2 (11.1%)

Category Ratings

4.0

Salary

3.8

Skill development

3.7

Company culture

3.7

Work-life balance

3.7

Promotions

3.6

Job security

3.6

Work satisfaction

What employees say about Astra Business Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

84% employees reported

Flexible timing

50% employees reported

No travel

70% employees reported

View more detailed insights

Gender based rating

4.4

Rated by Women

6 reviews

3.8

Rated by Men

12 reviews

Astra Business Services is rated 4.0 out of 5 stars on AmbitionBox, based on 18 company reviews. This rating reflects a generally positive employee experience, indicating satisfactio ... Read more

Astra Business Services is rated 4.0 out of 5 stars on AmbitionBox, based on 18 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Top Mentions in Astra Business Services Customer Success, Service & Operations Department Noida Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

18 reviews found

Sort by: Popular

Manager OPS in Noida

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Jun 2024

Likes

Work culture, and the management

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Growing organisation, so we do face new challenges but we over come our challenges.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Team Manager in Noida

Full Time

·

Operations Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 14 Oct 2023

Likes

Salary is good. However, EL or SL are total mess. Incentives. However, no fix date. Infra is average

Dislikes

Work environment is toxic. They lie a lot during induction, on their website. Truth is company run by bunch of old friends. Which leads to a lot favourism. No hiring process, it's just on their will to whome they want to hire. No work culture.

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Production Leader in Noida

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Sep 2024

Likes

The working atmosphere is very good and it feels like my second home. Leaders are very helpful and supportive.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Don't have Cab facility. Rest is awesome.

Employee Relations Executive in Noida

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 17 Jun 2024

Likes

Nothing

Dislikes

So the Director is having an affair with the manager(f). A lot many complaints have been raised against her to the management but the director always saves her. CEO is blind to all the internal politics that happens, he doesnot take any action against the people causing trouble. Many people have left because of these politics and many will leave. HR is non responsive, slave to the directors doesnt take any action. No job security is there. Very toxic work culture....Read More

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Director in Noida

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 May 2024

Likes

Great place to work and grow

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No

Work Details

Work days: Monday to Friday (Flexible Timings)

Senior Production Lead in Noida

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 18 Sep 2024

Likes

Subham Raj one of the best TL who helps others to become the best in the business.

Dislikes

No support from higher management.

Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Senior Production Leader in Noida

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Sep 2024

Likes

Management are very supportive

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

You are reading trusted reviews. Keep reading to find out more about Astra Business Services.

Senior Production Leader in Noida

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Sep 2023

Likes

Salary and incentives

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No cab facility

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

CFO in Noida

Full Time

·

Service Delivery Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 01 Jan 2025

Likes

Nothing

Dislikes

Everything in the company.

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday

Work related travel: This is a desk job.

Senior Production Leader in Noida

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 10 Sep 2018

Likes

Nothing

Dislikes

Everything

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Collection Agent in Noida

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 02 Jun 2022

Likes

I have never been happier about working in an organisation, so happy that I feel like going to the office. Everybody’s really nice and I love it here!

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Theres nothing as such bad about Astra as an organisation, few people in there are bad mouther but all in all it’s good

Work Details

Work days: Monday to Friday (Strict Timings)

Team Lead 1 in Noida

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Jun 2022

Likes

Everything

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Team Lead Operations in Noida

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 19 Apr 2022

Likes

Nothing

Dislikes

Nothing new to learn…. No job security….

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Team Lead Operations in Noida

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 21 Apr 2021

Likes

The company is on growing phase so lot of career growth and opportunity,

Promotions - Good
Work satisfaction - Good

Dislikes

Unnecessary work pressure created by management,

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Director of Operations in Noida

Operations Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 31 Oct 2018

Likes

Always strive for more, zeal and passion for work and people

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent

Dislikes

job security

Work Details

Exciting

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Production Leader in Noida

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 18 Apr 2019

Likes

Management and supportive approach of team leaders

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing was like that

Work Details

It was overall good working experience

Work days: Monday to Friday (Flexible Timings)

Team Leader (Nontechnical) in Noida

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 14 May 2018

Likes

Salary - Good
Skill development - Good
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Overall Rating

Senior Production Leader in Noida

Full Time

·

Voice / Blended Department

5.0

posted on 27 Jan 2024

Overall Rating

Top trending discussions

View All

a technical lead

Help to Understand

I have below 2 offers. which one to join. Need some guidance. 1. Luxoft - 32 fixed lpa. WFH. 1 lac joining bonus. 2. TCS - 31 fixed . over all ctc - 36. no WFH. 2 lac joining bonus (temporarily hybrid 3 days in client location which is near to my place till the time assigned to same project)

Got a question about Astra Business Services?

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More about working at Astra Business Services

HQ - Jacksonville
Financial Services
201-500 Employees (India)

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 18 Astra Business Services reviews submitted by Astra Business Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Astra Business Services is the right company for yo...u. 84% of employees reported the working days at Astra Business Services as Monday to Friday. 50% employees reported the work timings at Astra Business Services as Flexible timing. Read more

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Astra Business Services Reviews

Astra Business Services Salaries in Customer Success, Service & Operations Department in Noida

Senior Production Leader 10 salaries	₹4.2 L/yr - ₹5 L/yr
Team Lead Operations 5 salaries	₹5.5 L/yr - ₹5.5 L/yr
Senior Production Officer 3 salaries	₹5.2 L/yr - ₹6 L/yr
Operations Manager 3 salaries	₹9.2 L/yr - ₹11.2 L/yr
Collection Specialist 2 salaries	₹4.4 L/yr - ₹5.6 L/yr

Explore more salaries

Employee Benefits at Astra Business Services Customer Success, Service & Operations Department Noida

Health insurance

1 total response

Job/Soft skill training

2 total responses

Cafeteria

1 total response

Retirement benefits

0 total responses

View All

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