ARC Document Solutions Technical Support Engineer Reviews

Likes

1) Drop is available for night support team but not pickup 2) shift timing can be flexible 3) On time salary 4) Decent clients and teammates

Dislikes

1) Horrible and unhealthy working environment, lot of the times your sits are unorganized due to someone's recklessness in the day timing 2) Health issue will be common thing due to this type of rotational shift, working in this type of dead environment and lot of work pressure throughout the year 3) NO Chance for Growth and increment even working for 4,5 years and night support employees are treated as underground thugs over here. 4) Horrible E-Commerce management and marketing, nobody knows who buys their worthless products 5) Politics in every department, especially in middle management 6) You can be fired anytime without prior notice. Come, if you want to find the reality of this type of MNC and you have nothing else to do.....Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing to like about this company. DONT JOIN THIS COMPANY IF YOU WANT TO SAVE YOUR CAREER FROM DROWNING.

Dislikes

1.ACs doesn't work at all. 2. Coffee machine area is always dirty 3. Have to call admin people for water and other basic things. 4.Desk are not clean. 5.Water bottles are dirty, they don't change the water regularly. 6. Office is full of cockroach, they don't schedule for deep cleaning . 7. Manager doesn't have technical knowledge.Shows partiality and favouritism towards his favourite employees. 8. Managers are pets of management who only barks when management tell them to bark. 9. They will fire you without any prior notice even you are good performing employee. 10. They use out dated technologies and there is absolutely no scope of development or learning in this company. 11. They will not give your appraisal saying the company is not earning enough money and they can't give you the money that you have worked hard for the entire year. 12. Appraisal and confirmation are always delayed. 13. You never get appreciated for your work. 14. You can't take your own earned leaves whenever you want. 15. The vp is South Indian and have no respect for his employees. 16. The HR and admin teams always gossip with each other and don't do any actual work. 17. Poor cyber security awareness in the company and the security manager has no technical knowledge. 18. They prohibit you from using your mobile phones and fire you on the basis of CTO's choice. 19. CTO is very rude and use abusive language with the people around him. (One IT guy left because of this particular reason)....Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

1. If you really want to work with latest Technology then ARC is the best, you will hardly find a good software Product Company in Kolkata like ARC!!! 2. I have never seen such smooth and prompt actions from HR Team never before, they always helpful to resolve our issues 3. Salary- As per Kolkata Standerd, they offer really decent salary. 4. ARC having its big Game Zone in Kolkata office, which is really awesome and even they organize their Sports Carnival including internal Cricket/Football match every year 5. Colleagues are very much helpful and work culture is good 6. Job stability is there, they celebrate tenure appreciations every year which means ARC awarded the employees who have completed their 5 and 10 years in the organization 7. You can easily get in touch with any senior member from Management team 8. ARC provides free Cab/Shuttle services for its employees 9. Growth options are also there and you will get decent hikes once in a year...Read More

Dislikes

1. Pantry is in 7th Floor Only, it should be in 6th floor too 2. Lifts are not working properly, though there is special lift in 7th floor but for 6th floor you have to use old lift 3. No Smoking Zone

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

1) ok washroom and cafeteria 2) salary on time even if it is lower than market standards

Dislikes

I) NO Job security as people can be fired casually anytime by most unfair and unfit management II) Pointless Meetings happening all time even at midnight III) Favoritism, office drama and politics is always happening IV) Juniors are guided vaguely and always used as scapegoat by seniors to take all blame and treated the worst way possible V) Top management monitors each and everything of employees and finds out their mistakes to point out later and ridicule them VI) No appreciation or growth for deserving and hardworking people instead their accomplishments are neglected ultimately stolen by favoured people. VII) Lot of interns are hired and fired in frequent manner and given huge amount of work responsibilities for cost cutting purposes. VIII) Single resource is supposed to do all the work is his domain to save precious money of management, like a developer supposed to work in development, testing, administration everything in low salary all day and night as micromanagement is present everywhere without caring about employees IX) Infrastructure is full of old codes which is very hard to navigate and fix and their products are very old and not up to the mark X) Managers are very rude using people like tools and management does a lot of unethical practices spreading negativity Join only if you are desperate for a job, wants to be taken advantage of and not getting any other opportunities at all....Read More

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing is good in this company, very poor management, worst work culture.

Dislikes

Everything. Nobody should join this place if they want to grow.

Likes

Nothing , except work pressure

Dislikes

Everything , no planning, want immediate results

Likes

There is no reason to like this company toxic work culture. Bad management lack of information provided by requirement team.

Dislikes

There is lots of things which an employee dislike about a origination and ARC is one of them. 1. There is no documentation provided by the team for the project you are work on. 2. They have policy to fire a employee whenever they want without any prior notice. 3. They do not consider paid leave as a part FNF 4. There is lots of office politics inside management.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Salary on tym

Dislikes

Almost evrything,nothing is good

Work Details

Work timings: Flexible Timings

Likes

Salary timings

Dislikes

Management and HR Also senior Vice president

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

As an employee of ARC each day is new learning. Able to work as we want. Able to learn what we want. Able to implement new technology to improve the development. Till I worked here only limitations is employee themselves. Other than that lot of learning parallel on multiple technology. Seniors help juniors at there(junior) convenience.

Dislikes

Work-life balance was an issue. Other than if you love technology U will love to work.

Work Details

Work days: Monday to Friday (Flexible Timings)

Likes

1) Salary on time 2) Flexible work hours and ok leave policy

Dislikes

1) Workplace is a nightmare with very toxic management and unhealthy politics, nepotism. The whole office will know anything even if you scratch your head as management people here love to gossip and spread rumors causing mental torture. 2) Everybody has problems, and they exploit everyone to stop their growth without considering the positive value of employees. 3) use and throw mentality of unfit and worst qualified management treating people like trash 4) Lot of people just goes missing from company suddenly, nobody knows who is going to get fired next day as it depends on the mood of rusty and low mentality of management. 5) work pressure and stress is very high, mindless midnight meetings for no point is a regular thing here. 6) Their product and e-commerce site are an awful mess. Only unaware people buy this low quality and highly priced items which breaks a lot during the delivery process, so a lot of customer complains needs to be handled while dealing with a rotten and vicious boss. 7) Interns are hired by giving false motivation speeches and expected to work as seasoned professionals and they are given too much activities without proper guidance from manager 8) Putting in efforts is useless here as Talented hard-working employees' credit will be stolen so that manager can Favour and promote their buttering non deserving team members 9) Top management will monitor your every move and highlight every mistake every single minute you spend here, and you have to be always available in day and night even you are an intern, if you can't manage then they will find ways to use small things for big escalation against you and put you down as low as possible but they will ignore the positive things as per their convenience. 10) Be careful, Management can fire you on spot if you even try to discuss growth prospects or increment for your hard work. Join only if you want to be used, ridiculed and thrown away and expect nothing from this company other than just a steppingstone in your career....Read More

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Good working culture and salary on time.

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

1) salary on time 2) some nice people to work with and learn from

Dislikes

1) zero job security, employees are forced to resign secretly anytime without prior notice 2) awful management , full of boundaryless mind numbing politics here to deal with. 3) top management manipulates and use people by false speech and fake promises 4) management put their noses in people's personal life and they keep record of every single mistake employee makes in their list for eternity without considering their positive contributions so that they can fire them easily anytime or stop their growth by highlighting their past mistakes. 5) managers will not guide juniors properly and manipulate every report to push their favourites to the high , if you are not on of them then no matter how good you are, it's pointless. 6) people can work here consistently good for years but no increment or growth given here . 7) no work life balance and they try to replace people if they find a microscopic fault in them 8) they hire interns in bulk to get their labour's and work done in low investment so that they can throw them out later without much hassle. Even the lift does not work properly here...Read More

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing to like about this company.

Dislikes

1. Office politics. 2. Management, HR and admin teams are just for show, all they do is gossip whole day. 3. They use old technologies and you will have nothing to learn here in this organization. 4. They have a good security team but the person who is leading that team has zero knowledge about cyber security. 5. They have a senior VP who will not listen to any of your problems. 6. They can fire you anytime without any prior notice. 7. They don't give over time allowance. 8. The working desks are dirty and they don't even give holidays on events like mayday. 9. The qa manager doesn't have any knowledge and is incompetent to understand the simplest concepts. 10. If you have any kind of medical emergency at your home they won't even consider giving you wfh or sabbatical leave. 11. Minimum pay compared to other companies. 12. No team building activity and they will give you theats to fire you, if you don't do what they say. 13. Unqualified people climbing up the ladder because they have a good connection with top management people. 14. Washrooms are dirty, desks are not clean, coffee machines sometimes not working, you can't directly approach HR or VP you have to get to them through appointment first. 15. You can not even use mobile inside the office. They place restrictions on using mobile even if you are listening to songs while working. 16. This is not a professional environment, this is more like a college environment where professionalism goes out of the window from the moment you join. 17. If you are a intern or working in probation period then they will not give you confirmation and keep you hanging. WORST COMPANY IN KOLKATA JOIN AT YOUR OWN RISK....Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

As I joined as an intern, I was introduced with the Job Culture by ARC in a very formal yet easy manner. Hence very happy to be an intern in this renowned MNC. Learning programming languages with the help of seniors is making my problems seem smaller.

Dislikes

Sometimes there is biometric issue, but gets resolved as soon as possible.

Work Details

Work days: Monday to Friday (Flexible Timings)

Likes

1) Cafeteria 2) Flexible timing and cab

Dislikes

1) Unhealthy office politics 2) Manipulative management 3) Open door policy and you are monitored by everybody in company including top heads of management who will point out every small mistakes you made ignoring your positive contributions. 4)Less qualified peoples will climb ladder and are on top here as buttering works like a charm here 5) old code structure and hard to fix 6) No job security and proper cyber security protection, prone to get hacked 7)Only work and no life here 8) Don't go by the positive reviews, join if you want to find the truth hard way and join only if you want to hone your oiling skills...Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.