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A.O. Smith

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based on 173 Reviews

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A.O. Smith Customer Success, Service & Operations Department Reviews

based on 13 reviews

Updated 26 Jan, 2025

Overall Rating

4.2/5

How AmbitionBox ratings work?

5

8

4

2

3

2

2

0

1

1

Category Ratings

4.5

Salary

4.2

Company culture

4.2

Skill development

4.1

Work satisfaction

3.9

Promotions

3.8

Work-life balance

3.6

Job security

A.O. Smith is rated 4.2 out of 5 stars on AmbitionBox, based on 13 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

Read more

A.O. Smith is rated 4.2 out of 5 stars on AmbitionBox, based on 13 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

Explore Reviews by Department

Customer Success, Service & Operations

4.2

• 13 Reviews

Sales & Business Development

4.0

• 44 Reviews

Production, Manufacturing & Engineering

4.1

• 11 Reviews

Procurement & Supply Chain

4.1

• 8 Reviews

Marketing & Communication

4.7

• 8 Reviews

Quality Assurance

4.6

• 7 Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

13 reviews found

Sort by: Popular

Service Engineer in Vijayawada

Full Time

·

After Sales Service & Repair Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Jul 2024

Likes

Good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No Dislike Ao smith products good

Work Details

Work policy: 3 days/week from office

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Assistant Manager in Bangalore / Bengaluru

Full Time

·

After Sales Service & Repair Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Feb 2024

Likes

Great work atmosphere, senior management are easily accessible, Good work will be recognised

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing as such

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

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Service Executive in Kolkata

Full Time

·

After Sales Service & Repair Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

4.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 26 Jan 2025

Likes

Salary - Good
Skill development - Good

Dislikes

Job security - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Assistant Manager in Mumbai

Full Time

·

Service Delivery Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 07 Oct 2023

Likes

They have good manufacturing facility. Excellent CRM

Dislikes

Almost everything Corrupt managers Payment Policies They don't have offices in Mumbai,

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Assistant Manager in Gurgaon / Gurugram

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 24 Apr 2024

Likes

Company Culture

Salary - Good
Company culture - Good

Dislikes

No work life balance

Work Details

Work days: Monday to Saturday (Flexible Timings)

Regional Service Manager in Kanakapura

Full Time

·

Service Delivery Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

3.0

Skill development

3.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 15 Oct 2022

Likes

Compnay started in India 10 years back, under transition. Has good visibility for growth.

Salary - Excellent
Promotions - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

CRM, SOP, FINANCE

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Assistant Manager Service in Chandigarh

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 11 Apr 2021

Likes

Job frredom

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Particular department argument.

Work Details

Fine

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about A.O. Smith.

Sr. Excutive Client Acquisition in Mumbai

Full Time

·

After Sales Service & Repair Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Nov 2024

Likes

Yes i like it

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No

Discover interview dos and don'ts from real experiences

Area Service Coordinator in Ludhiana

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Jun 2022

Likes

Over-all Good experience with AO Smith.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Monday to Friday (Flexible Timings)

Graduate Engineer in Bangalore / Bengaluru

Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 14 Mar 2022

Likes

The team, they are really great to work with.

Job security - Good
Company culture - Good

Dislikes

The work life balance.

Work-life balance - Poor

Work Details

Good

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Senior Service Manager in New Delhi

After Sales Service & Repair Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Nov 2022

Likes

LEARNED A LOT OF NEW SKILLS , MANAGEMENT WAS QUITE GOOD AND THE COLLEAUGES WERE SUPPORTIVE

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

PRESSURE FROM WORK WAS A QUITE MUCH

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Deputy Manager - Service in Kolkata

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Jan 2019

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

Sr. Area Service Manager (working remotely)

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 24 Jan 2025

Likes

Potential candidates will have chance to explore.

Salary - Excellent
Skill development - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

Number of policy are more, which can be simplified in simple process flow.

Top trending discussions

View All

a technical lead

11 YoE .NET Dev, Offer 1-36 LPA Hyderabad vs offer 2- 30 LPA Bengaluru

11 YoE .NET Developer, I'm already in Bengaluru. Offer 1 - 36-37 LPA - Hyderabad Hybrid - Service company (30K Employee). Offer 2- 30 LPA - Bengaluru Hybrid - Product Company(Less famous product company, but basis the interview I liked the company). Last CTC 29 LPA including Bonus.

Got a question about A.O. Smith?

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More about working at A.O. Smith

HQ - Milwaukee, UnitedStates
Consumer Electronics & Appliances
1k-5k Employees (India)

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 13 A.O. Smith reviews submitted by A.O. Smith employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if A.O. Smith is the right company for you. 50% of employees reported ...the working days at A.O. Smith as Monday to Saturday. 70% employees reported the work timings at A.O. Smith as Flexible timing. Read more

Home >
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A.O. Smith Reviews >
A.O. Smith Customer Success, Service & Operations Department Reviews Reviews

Working Days at A.O. Smith Customer Success, Service & Operations Department

based on 13 reviews

Monday to Saturday

50%

Monday to Friday

50%

Work Timings at A.O. Smith Customer Success, Service & Operations Department

based on 13 reviews

Flexible timing

Strict (9am - 8pm)

Strict (9.30am - 6.30pm)

70%

10%

10%

10% employees reported other strict timings

Shift Timings at A.O. Smith Customer Success, Service & Operations Department

based on 13 reviews

Day shift

100%

Business Travel at A.O. Smith Customer Success, Service & Operations Department

based on 13 reviews

Within city

62%

Within country

38%

A.O. Smith Salaries in Customer Success, Service & Operations Department in India

Assistant Manager 7 salaries	₹9.6 L/yr - ₹14 L/yr
Assistant Manager Service 4 salaries	₹9.7 L/yr - ₹12 L/yr
Service Executive 4 salaries	₹4.5 L/yr - ₹6 L/yr
Area Service Manager 3 salaries	₹3.5 L/yr - ₹5 L/yr
Regional Service Manager 3 salaries	₹40.1 L/yr - ₹45 L/yr

Explore more salaries

Employee Benefits at A.O. Smith Customer Success, Service & Operations Department

Office cab/shuttle

2 total responses

Health insurance

2 total responses

Cafeteria

2 total responses

Job/Soft skill training

1 total response

View All

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