Alacrity Ecommerce Solutions Private Limited Senior Merchandiser Reviews

Employer’s Response

Dear Reviewer, Thank you for taking time out to write a short but positive review. Every review is important and we appreciate your time to send in one. Best wishes!

Employer’s Response

Dear Reviewer, Thank you for your feedback. It is good to know that you have a positive outlook about the organization. Someone with a positive outlook keeps focus only on what IS working well. We know there will always be areas of improvement and we do appreciate an honest feedback coming in, that can help us become better and in the process help the organization evolve. At the same time however, it definitely is gratifying to know, that some people are enjoying their work, doing well and are happy. Take care & best wishes!

Employer’s Response

Dear Reviewer, Thank you for your review. Every review is important and we appreciate your time to send in one. <> It is good to know that you have a positive outlook about the organisation you are working with. We also understand that you have a concern about the promotion policies of the organisation. Being a small set-up, we have had a more or less flat structure for most of our processes. Some processes where there was more delineation between roles/responsibilities have a robust promotion plan in place. However, those where the work is more transactional, opportunities are fewer. Over and above this, many a times, it is the attrition at the higher positions that sets triggers for promotions. Hence, lower attrition, though desirable, directly affects the opportunities. And we do boast of lower attrition at leadership levels. <> Hope we answered your query. <> Best wishes! <> Thanks & Regards.

Employer’s Response

Dear Reviewer, You were in an accountant's role. This is not a profile where an organisation has the leverage to allow any slips. Clients trust us with their data and there is zero tolerance on errors. Incompetence with numbers does not remain hidden and can be easily spotted. We understand how you may be feeling, however, we have a policy to let go of employees with a day's notice if performance gaps are seen during the training phase and these rules are clearly mentioned in the documentations that are done at the time of joining. Best wishes and regards.

Employer’s Response

Dear Reviewer, Thank you for your feedback. We understand where you are coming from. However, growth is a relative term. Alacrity is a services company. We serve the needs of our clients. Some departments have processes that are mechanical and transactional because that is what the client wants us to do. At the same time, there are other departments that handle such clients who have outsourced processes that need attention to detail, accuracy, creativity, out-of-the-box thinking etc. Your role in Content Management was more of the transactional kind. Your counter parts would be Content Writers, roles that thrive on creativity. The key is whether you at the time of hiring were found suitable for transactional roles or creative roles. <> Having answered your question, would like to go back to our start point of growth being relative. The employees in Content Management teams hold roles like QAs, Supervisors, Leads and can later onto Managerial roles. Sounds like growth to us, may be not to you. <> We suggest you to please check job descriptions clearly before you take up new roles in new setups. They usually describe everything. <> All the best! Thanks & Regards!

Employer’s Response

Dear Reviewer, Thank you for sending in this short but positive review. Every review is important and we appreciate your time to send in one. Would like to take this opportunity to add that we do have day shifts, however, positions of Trainers are currently needed for only those processes that are supporting our clients in the US region. If a position similar to your profile comes or opens up for any of our day projects, you may put up your application through the IJP process. Till then, our best wishes and regards!

Employer’s Response

Dear Reviewer, Thank you for writing in. However, your review seems to be incomplete. Please feel free to share your feedback whenever you get the time. Thanks!

Employer’s Response

Dear Reviewer, Thank you for writing in. Happy to know that you are one of the 'Happy Employees'. Someone with a positive outlook keeps focus only on what IS working well. We know there will always be areas of improvement and we do appreciate honest feedbacks coming in, that can help us become better and in the process help the organization evolve. At the same time however, it really is very gratifying to know that some people are enjoying the work they are doing, performing well and are happy. All the best!