Air India Express Customer Happiness Executive Reviews
based on 2 reviews
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This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 20 Sep, 2023
Overall Rating
1.8/5
How AmbitionBox ratings work?
Category Ratings
3.0
Company culture
2.8
Skill development
2.5
Job Security
1.6
Salary & Benefits
1.6
Promotions/Appraisal
1.4
Work-Life balance
1.0
Work Satisfaction
Air India Express is rated
1.8 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Air India Express is rated
1.8 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
2 reviews found
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Popular
Customer Happiness Executive in
New Delhi
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 31 Dec 2024
Likes
Travel benefits only
Dislikes
Everything, work, environment of customer happiness management, and superiors.
Customer Happiness Executive in
Mumbai
Contractual
·
Back Office Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 20 Sep 2023
Likes
Timing is good , with 2 days woff
Dislikes
Salary depends on roll and positions offered
Work Details
Work policy:
Before 9am and after 8pm WFH
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Associate in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Nov 2024
Likes
Good
Dislikes
Salary hike and good amount of staffs
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Associate in
Gurgaon / Gurugram
Full Time
·
Treasury Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Dec 2024
Likes
The culture and the people
Dislikes
Every company has some toxic people
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Analyst (working remotely)
Full Time
·
Sales Support & Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 02 Jan 2025
Likes
Nothing about it...
Dislikes
Everything about it..
Customer Support Executive in
Chennai
Customer Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 09 May 2022
Likes
It's good career.And its low cost airline.For freshers very useful to gain knowledge and know about airlines field.
Dislikes
Some kind of pathetic services.Somtimes very irritating passenger rude behaviour etc..
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Mumbai
Revenue Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Apr 2018
Likes
Work Environment
Dislikes
Job security
Work Details
It's good
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Other Air India Express Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Cabin Crew in
Thiruvananthapuram
Full Time
·
Airline Services Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 30 Mar 2024
Likes
The salary is on time.
Flying with the crew members including Cabin Crew & Pilots is wonderful, they are cooperative and supportive. Being a CC You get to work with people across different states which becomes a learning experience.
Dislikes
The administration team is horrible. Some of them have already got themselves into training department before privatization, The Senior Crew members who have been flying right from inception of the company are taken over by these less experienced and corrupt Admin staff who have by support of higher authorities acquired higher positions which they don't deserve.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
International Travel.
Assistant Security Officer in
Kochi
Full Time
·
Security Officer Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 17 Jun 2024
Likes
Staff tickets
Dislikes
Promotions are very rare
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Associate Manager in
Gurgaon / Gurugram
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 03 Jan 2025
Likes
There's nothing to be liked about this company due to racism and caste favourism
Dislikes
As mentioned above
Work Details
Work related travel: This job involves
Travel Within Country.
Office Assistant in
Gurgaon / Gurugram
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 Dec 2024
Likes
Gives better opportunities than other companies
Dislikes
Nothing
Work Details
Work days: Monday to Saturday
(Strict Timings)
Senior Executive in
New Delhi
Full Time
·
Recruitment & Talent Acquisition Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 13 Jun 2024
Likes
Nothing as such as i can
Dislikes
Everything is worth, have not experienced anything good
Aircraft Maintenance Engineer in
Bangalore / Bengaluru
Full Time
·
Aviation Engineering Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 28 Jul 2024
Likes
Company is stable to work..
Dislikes
Favoritism and no future clearly
Associate Security Manager in
Kolkata
Full Time
·
Security Officer Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 25 Nov 2024
Likes
Emplyee benifits
Dislikes
Still policies need to be streamline.
Assistant Security Officer in
Bangalore / Bengaluru
Full Time
·
Security Officer Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Oct 2024
Likes
Working under TATA group is proud
Dislikes
Nothing
Senior Executive in
Gurgaon / Gurugram
Full Time
·
Procurement & Supply Chain - Other Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Nov 2024
Likes
company culture
Dislikes
na na na na na
Aircraft Maintenance Technician in
Bangalore / Bengaluru
People also ask about Air India Express's Customer Happiness Executives
How is Air India Express to work for?
Air India Express is rated 1.8 out of 5, based on 2 reviews by employees on AmbitionBox.
Air India Express is known for Company culture which is rated at the top and given a rating of 3.0. However, Work Satisfaction is rated the lowest at 1.0 and can be improved. To know first hand how it is like to work at Air India Express read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Air India Express?
According to AmbitionBox ratings, Air India Express employees rate its salary and benefits as 1.6 out of 5. You can know more about Air India Express Salaries at AmbitionBox
How is the work culture at Air India Express?
Work culture is rated 3.0 at Air India Express by 2 employees. While job security is rated 2.5 and work-life balance is rated 1.4 at Air India Express. Read detailed reviews by employees of Air India Express on AmbitionBox.