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AI Airport Services

Compare

based on 511 Reviews

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Reviews
511
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1.4k
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37
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Filter reviews by

AI Airport Services Customer Service Executive Mumbai Reviews

Updated 18 Mar, 2025

Overall Rating

2.3/5

based on 16 reviews

Rating distribution

5

4 (25.0%)

4

2 (12.5%)

3

2 (12.5%)

2

0 (0%)

1

8 (50.0%)

Category Ratings

2.7

Skill development

2.2

Salary

2.1

Work-life balance

2.0

Company culture

2.0

Job security

1.9

Work satisfaction

1.7

Promotions

What employees say about AI Airport Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

64% employees reported

Flexible timing

36% employees reported

Within city

50% employees reported

View more detailed insights

Gender based rating

1.9

Rated by Women

3 reviews

2.3

Rated by Men

12 reviews

AI Airport Services is rated 2.3 out of 5 stars on AmbitionBox, based on 16 company reviews.This rating reflects a below average employee experience, indicating poor satisfacti ... Read more

AI Airport Services is rated 2.3 out of 5 stars on AmbitionBox, based on 16 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

16 reviews found

Sort by: Popular

Customer Service Executive in Mumbai

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 26 Jan 2024

Likes

Hi fellow Employees of AIASL I'm living in Mumbai, looking towards making my career in avaition industry as customer service executive at Mumbai Airport. so I wanted your real un-baised opinions for someone who should start their career in avaition. Do AIASL is a good company for fresher to start? How is it in terms of salary, work environment, leaves & all ? Or any other company is good for starter ? Any opinions of your will be valuable ❤️...Read More

Dislikes

Nothing just wanted your opinions 😉

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Mumbai

Full Time

·

Flight & Airport Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 12 Aug 2023

Likes

Overall terrible company

Dislikes

No salary on time, no payslips, no overtime, no government holidays

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Customer Service Executive in Mumbai

Full Time

·

Finance Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 02 Jul 2024

Likes

This is good

Dislikes

Good organisation

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Service Executive in Mumbai

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

3.0

Job security

1.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 18 Mar 2025

Likes

Got to learn about patience, handling passenger with anger. Got knowledge about different airlines and rules of airport.

Skill development - Excellent
Company culture - Good

Dislikes

No promotion,no increment,admin staff not helpfull using power of their chair and terminating staff.

Promotions - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Mumbai

Full Time

·

Finance & Accounting - Other Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 04 Mar 2025

Likes

Nothing to like there

Dislikes

Everything terrible management

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Service Executive in Mumbai

Full Time

·

Flight & Airport Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 08 May 2023

Likes

Nothing to like

Dislikes

No salary growth Fix night shift with no fix time HR behaviour no good They change any rule at any time As per work labour policy 9 hr working but they giving work 15/18 hrs Very poor company

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Customer Service Executive in Mumbai

Full Time

·

Flight & Airport Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

4.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 14 Feb 2023

Likes

They have not given any increament from last 4 years pathetic management

Skill development - Good

Dislikes

Nothing is good over here

Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about AI Airport Services.

Customer Service Executive in Mumbai

Full Time

·

Flight & Airport Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 11 Apr 2023

Likes

Personal growth

Skill development - Good

Dislikes

No proper appraisal and increment

Salary - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Discover interview dos and don'ts from real experiences

Customer Service Executive in Mumbai

Full Time

·

Airline Services Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

5.0

Skill development

5.0

Job security

2.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 Oct 2024

Likes

Work culture and team effart

Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Managment

Salary - Poor
Promotions - Poor

Customer Service Executive in Mumbai

Contractual

·

Flight & Airport Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 17 Jul 2024

Likes

Its a big scam with me

Dislikes

Hiring me as a customer service executive and my actual job is as a ramp supervisor its very big scam i leave my past job but its very sad with me

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Mumbai

Contractual

·

Other Department

1.0

Overall Rating

1.0

Category Ratings

4.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 07 Mar 2024

Likes

Meeting with international Passengers

Salary - Good

Dislikes

3rd class manegment Sry to say but Duty manegers is not good

Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Service Executive in Mumbai

Contractual

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 May 2023

Likes

The overall working environment is really nice and I enjoy a lot to work with Ai

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Customer Service Executive in Mumbai

Contractual

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

4.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 14 Feb 2025

Likes

Its good for learning travel process...

Skill development - Good

Dislikes

no growth no job security no flight ticket this is 3rd party company

Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Mumbai

Commerce Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 26 Jan 2022

Likes

Work culture

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing

Work Details

Good

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Service Executive in Mumbai

Traffic Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Oct 2020

Likes

Good work environment and culture

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Mumbai

Full Time

·

Customer Success Department

3.0

posted on 14 Mar 2024

Overall Rating

Top trending discussions

View All

Tech lead - Tech Mahindra or IBM

I have 2 offers in same location : Need guidance to choose one 1) Tech Mahindra (U4) Fixed 23.9 Variable 2.6=26.5 No joining bonus Project details informed already 2)IBM(7B) Fixed 21.37 + Variable 0-10% Joining bonus is 1 lakh Your Responses and thoughts will be appreciated. Thank you

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More about working at AI Airport Services

Facility Management Services
1k-5k Employees (India)
Urban Transport

Tell us how to improve this page.

AI Airport Services Customer Service Executive Reviews by Locations

AI Airport Services Customer Service Executive Chennai Reviews
AI Airport Services Customer Service Executive Kolkata Reviews
AI Airport Services Customer Service Executive Lucknow Reviews

AI Airport Services Mumbai Reviews by Designations

AI Airport Services Customer Agent Mumbai Reviews
AI Airport Services Security Officer Mumbai Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 16 AI Airport Services reviews submitted by AI Airport Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if AI Airport Services is the right company for you. ... 64% of employees reported the working days at AI Airport Services as Rotational Shift. 64% employees reported the work timings at AI Airport Services as Strict timing. Read more

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AI Airport Services Customer Service Executive Mumbai Reviews

AI Airport Services Customer Service Executive Salaries in Mumbai

based on 84 salaries

₹2 L/yr - ₹4 L/yr

8% more than the average Customer Service Executive Salary in India

View more details

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