AGS Transact Technologies Senior Customer Support Engineer Reviews
based on 8 reviews
Updated 19 Dec, 2024
Overall Rating
3.1/5
How AmbitionBox ratings work?
Category Ratings
4.0
Skill development
3.6
Work Satisfaction
3.2
Job Security
2.8
Company culture
2.8
Work-Life balance
2.5
Salary & Benefits
2.1
Promotions/Appraisal
AGS Transact Technologies is rated
3.1 out of 5 stars on
AmbitionBox, based on 8 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
AGS Transact Technologies is rated
3.1 out of 5 stars on
AmbitionBox, based on 8 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
8 reviews found
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Popular
Senior Customer Support Engineer in
Kolkata
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 27 Mar 2018
Likes
It will pay u good only
Dislikes
It has not such it company...the mangers does not have industry level certification...it only runs on hardware level support...there are few manage IT projects but those are L1 level .
Work Details
The org is good but managers does not know how to manage ...there is no SLA ....u have to work as per customer requirements....even if it is unrealistic demand from customer end
Work related travel: This job involves
Travel Within Country.
Senior Customer Support Engineer in
Lucknow
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 04 May 2022
Likes
Working culture is good
Dislikes
Working culture
Work Details
Excellent
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Senior Customer Support Engineer in
Jalandhar
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 08 May 2022
Likes
Overall good
Dislikes
Something is lacking
Work Details
Overall good experience
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Senior Customer Support Engineer in
New Delhi
Operations, Maintenance & Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Aug 2020
Likes
Everything Excellent
Work Details
Work timings: Flexible Timings
Senior Customer Support Engineer in
Ahmedabad
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 21 Feb 2019
Likes
the work environment is full of politics, forced to employ for resigning without any base and poor HR Team.
Dislikes
In AGS Employee treat like an animal by middle management no one care pain of field staff, HR Team, and Top management not interested to keep experienced, loyal and hardworking staff.
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within Country.
You are reading trusted reviews. Keep reading to find out more about
AGS Transact Technologies.
Senior Customer Support Engineer in
New Delhi
Service Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 23 Sep 2017
Likes
Being a Service Engineer it's typical to maintain a both professional and personal life..But we manage both
Being a Service Engineer you have to travel Lott & maintain relationship with client very friendly nature. Most opportunity for learning every day you learn something new at every site.
Dislikes
Work style there is no time for rest even for food also.
Work Details
Hectic
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within Country.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Service Executive in
Pune
Full Time
·
After Sales Service & Repair Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 16 Jul 2024
Likes
Good culture & supportive people
Dislikes
Working on Saturday.
Team Lead in
New Delhi
Full Time
·
Hardware and Networks - Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 04 Jun 2024
Likes
Nothing
Dislikes
Every think mostly management and working condition
Customer Support Executive in
Mumbai
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 May 2022
Likes
Never join unless you dont have any option eather dead or job
Work Details
Worst
Work timings: Strict Timings
Work related travel: This job involves
Travel Within Country.
Customer Service Executive in
Chennai
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 02 Oct 2023
Likes
Minumum pressure.
Dislikes
Salary and reimbursement delay always last 5 Years.
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within Country.
Service Engineer in
Cuttack
Full Time
·
Engineering Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 16 Feb 2024
Likes
Good behavior my senior & Knowledgeable
Dislikes
Some policy
Customer Support Executive in
Erode
Full Time
·
Banking Operations Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 10 May 2023
Likes
Like this job I can't manage Fiancely salary and Travel allowance proberly not given plz resolve the salary issues
Dislikes
I can't manage Fiancely salary and Travel allowance proberly not given plz resolve the salary issues
Work Details
Work policy:
2 days/week from office
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City, Travel Within Country.
Customer Support Executive in
Pune
Full Time
·
After Sales Service & Repair Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Oct 2023
Likes
Work satisfaction in this organisation.
Dislikes
Not applicable
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Service Engineer in
Visakhapatnam
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 02 Sep 2023
Likes
Service engineer updated installation
Dislikes
No comments
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Customer Service Executive in
Navi Mumbai
Full Time
·
Upstream Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Oct 2023
Likes
Good Company To work
Dislikes
NOTHING
Work Details
Work policy:
only site visirt
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Service Engineer in
Patna
Full Time
·
Customer support Engineer Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 06 Aug 2023
Likes
It's only about taking work by service engineers,they pay them after 4 to 5 months,even the salary is delayed 5-6 months.people working there because they don't have any other choise.
Dislikes
Payment method.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Other AGS Transact Technologies Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Project Manager in
Gorakhpur
Full Time
·
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 16 Dec 2024
Likes
Nothing
Dislikes
Core team is enjoying the luxury for being a Mid Cap Corporate, employees are scratching their foot for their own salary and no one ever cares about employees. Employees are dealing with a pathetic situation.
Having said that, there is no other option for the people here as employment now a days are not someone cup of cake. Only foremployment people are stucked here.
Think carefully before joining here.
It's painful...Read More
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Assistant Vice President in
Mumbai
Full Time
·
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 18 Oct 2024
Likes
Art of manipulation
Dislikes
Everything, poor management, exploitation of all stakeholders, unable to pay including statutory liabilities, employees, vendors,
Poor service to customers like major banks
Employees leave helplessly, management living on employee salaries thus saving on cost of borrowing
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Senior Accounts Executive in
Mumbai
Full Time
·
Accounting & Taxation Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 15 Oct 2024
Likes
The colleagues are very supportive.
Dislikes
1) Just don't join this organisation.
They have the fund problem and it directly affects the salary.
They will not inform this problem at the time of an interview and joining. Once you join the company they will tell you that the salary will be late but it will get credited before 10th of every month. And it is one of the lies they told because your salary will get hold for month.
I received my Aug-24 month salary on 27th of September after I refuse to attend the office.
They also told you that we have not given any commitment about the salary once you demand for it.
2) No festival or culture celebration.
3) Office space is so congested that you feel like you are sitting in a cyber cafe.
4) There is only one washroom for men and women for almost 50 plus employees.
5) Manager will not care for your any financial emergencies....Read More
Work Details
Work days: Monday to Friday
(Strict Timings)
ATM Service Engineer in
Jaipur
Full Time
·
Banking Operations Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 13 Oct 2024
Likes
Job not secure/work presser high/Timely employ salary not give/ salary paid after three months /travel voucher not paid last two year. Totally billing facke. Mindely tourcher to employ.
Dislikes
All type job /atm machine and biling facke.
Work Details
Work policy:
Field /home and office three type work from office
Work days: Monday to Saturday
(Flexible Timings)
Application Support in
Navi Mumbai
Full Time
·
Product Management - Technology Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
4.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 30 Sep 2024
Likes
You can learn new things here ,full freedom to learn.
Dislikes
Salary is very delay for three months not giving salary. Promotion and appraisal also not given to me. I have worked here for 2 years 6 months.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Engineer- Customer Support in
Navi Mumbai
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Jun 2024
Likes
No one
Dislikes
Hsjehe he is in my area of the day of the day of the day of the day of my life ❤️ my area machine working on call with Sachin and the dispenser of your family 🙂🙂 I 777
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Executive Engineer in
Kochi
Full Time
·
Telecom Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 21 Apr 2024
Likes
Their projects are highly recommendable for skill development & learning
Dislikes
No proper salary dates, Salary is credited to employees too much delayed. sometimes employees has to work for more than 2 months without salary. No additional Night allowance or festive bonuses available.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Assistant Manager in
Kolkata (working remotely)
Full Time
·
Customer Success, Service & Operations - Other Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Dec 2024
Likes
Nothing
Dislikes
Salary issue ,last 3 years
Assistant Manager Administrator in
Bangalore / Bengaluru
Full Time
·
Facility Management Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 13 Dec 2024
Likes
The work environment is very good and the company is environment friendly.
People also ask about AGS Transact Technologies's Senior Customer Support Engineers
How is AGS Transact Technologies to work for?
AGS Transact Technologies is rated 3.1 out of 5, based on 8 reviews by employees on AmbitionBox.
AGS Transact Technologies is known for Skill development which is rated at the top and given a rating of 4.0. However, Career growth is rated the lowest at 2.1 and can be improved. To know first hand how it is like to work at AGS Transact Technologies read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at AGS Transact Technologies?
According to AmbitionBox ratings, AGS Transact Technologies employees rate its salary and benefits as 2.5 out of 5. You can know more about AGS Transact Technologies Salaries at AmbitionBox
How is the work culture at AGS Transact Technologies?
Work culture is rated 2.8 at AGS Transact Technologies by 8 employees. While job security is rated 3.2 and work-life balance is rated 2.8 at AGS Transact Technologies. Read detailed reviews by employees of AGS Transact Technologies on AmbitionBox.