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AeronPay

Compare

based on 47 Reviews

Filter reviews by

AeronPay Customer Success, Service & Operations Department Reviews

based on 10 reviews

Updated 6 Jan, 2025

Overall Rating

4.1/5

How AmbitionBox ratings work?

Category Ratings

4.5

Work-Life balance

4.5

Company culture

4.2

Job Security

4.1

Skill development

3.8

Work Satisfaction

3.7

Promotions/Appraisal

3.5

Salary & Benefits

Explore Reviews by Department

Customer Success, Service & Operations

4.1

• 10 Reviews

Marketing & Communication

4.5

• 7 Reviews

Human Resources

4.6

• 5 Reviews

10 reviews found

Sort by: Popular

Customer Service Associate in Pali

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 27 Aug 2024

Likes

Our company truly values work-life balance and supports us in maintaining a healthy lifestyle. The company stays ahead of the curve we are always exploring new ideas and technologies.

Dislikes

Sometimes the resolution takes more than the expected time which will affect our work.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Support Representative in Pali

Full Time

·

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 24 Aug 2024

Likes

I appreciate the company culture and the environment is always positive.The support and guidence provided across alltasks are equally valued.

Dislikes

NA

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

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Customer Service Executive in Pali

Full Time

·

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 24 Aug 2024

Likes

Work Environment is good

Dislikes

Group Medical Insurance is currently not available 5 Days not present currently Customer resolution not provided on time

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Pali

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 09 Nov 2023

Likes

Aeronfly is one of the best employee-friendly companies that feels like a good culture. Good work-life balance. skill development, you can learn. The teammates and management were good.

Dislikes

There is nothing to dislike about working at Aeronfly International Private Limited.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Support Executive in Pali

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 09 Nov 2023

Likes

Aeronfly is like my second family. I feel excellent. to work in this company. I have worked in many other places but this is the best job of my life. The employees are treated like family; if support is needed anywhere, there is support everywhere.

Dislikes

No dislike.....

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Senior Manager in Pali

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 29 Aug 2024

Likes

Office premises atmosphere

Dislikes

There is nothing that I dislike.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Customer Support Representative in Pali

Full Time

·

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Promotions/Appraisal

1.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

1.0

Salary & Benefits

3.0

Job Security

5.0

Work-Life Balance

posted on 06 Jan 2025

Likes

Work Life balance

Dislikes

Office poltics

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about AeronPay.

Customer Service Associate in Pali

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 10 Nov 2023

Likes

employee friendly atmosphere

Dislikes

Overall all is ok

Work Details

Work policy: Currently working at home but after some time it will be completely from office

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Grievance Executive in Pali

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 08 Nov 2023

Likes

I appreciate the opportunity to constantly learn and develop new skills, as well as the support and resources that my company provides to help me do so.

Dislikes

Office Tour

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country, International Travel.

Customer email support in Jaipur

Full Time

·

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 29 Jun 2024

Likes

Supporting regarding continued customer travel

Dislikes

Suddenly the company will move from Jaipur.

Return to all reviews

Top trending discussions

View All

monstrouswatermelon

I recently graduated in 2024 with a Bachelor of Engineering degree in Computer Science and Engineering. I have secured a job as a Business Analyst at an eCommerce brand with a salary package of 4.5 LPA. Considering I graduated from a tier 3 college and got the job off-campus, is this a good package? What should I focus on next: skill development or switching skills? If I choose to skill up, how should I go about it? Should I join a course or pursue certifications? Additionally, I am curious about pursuing further studies—should I opt for an M.Tech or an MBA?

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 10 AeronPay reviews submitted by AeronPay employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if AeronPay is the right company for you. 89% of employees reported the wo...Read more

Home >
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AeronPay Reviews >
AeronPay Customer Success, Service & Operations Department Reviews Reviews

Gender Based Ratings at AeronPay Customer Success, Service & Operations Department

based on 10 reviews

Rated 4.4 for Work-Life Balance and 4.3 for Company Culture

Rated 4.5 for Company Culture and 4.5 for Work-Life Balance

Working Days at AeronPay Customer Success, Service & Operations Department

based on 10 reviews

Monday to Saturday

89%

Monday to Friday

11%

Work Timings at AeronPay Customer Success, Service & Operations Department

based on 10 reviews

Strict (10am - 6pm)

Flexible timing

Strict (10.30am - 5.30pm)

56%

22%

11%

11% employees reported other strict timings

Shift Timings at AeronPay Customer Success, Service & Operations Department

based on 10 reviews

Day shift

100%

Business Travel at AeronPay Customer Success, Service & Operations Department

based on 10 reviews

No travel

60%

Within country

20%

International travel

10%

Within city

10%

AeronPay Salaries in Customer Success, Service & Operations Department in India

Charge Back Analyst 2 salaries	₹2.7 L/yr - ₹3.4 L/yr
Customer Support Associate 2 salaries	₹3.7 L/yr - ₹4.2 L/yr
Customer Support Representative 2 salaries	₹1.8 L/yr - ₹2.2 L/yr

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3.6

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3.6

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3.8

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4.6

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