Telephone Operator/Receptionist Interview Questions and Answers

A receptionist is responsible for greeting visitors, answering phone calls, and directing inquiries to the appropriate person or department.

• Greeting visitors and directing them to the appropriate person or department

• Answering phone calls and transferring them to the correct department or person

• Providing information to visitors and callers

• Maintaining a clean and organized reception area

• Assisting with administrative tasks such as scheduling appointments and managing corresponde...read more