Technical Support Executive Engineer
Filter interviews byTechnical Support Executive Engineer Interview Questions and Answers
Updated 10 May 2018
Q1. How will you handle a irated client
Ans.
To handle an irate client, it is important to remain calm, empathize with their concerns, actively listen, apologize for any inconvenience, offer a solution, and follow up to ensure satisfaction.
Remain calm and composed
Empathize with the client's concerns
Actively listen to understand their issue
Apologize for any inconvenience caused
Offer a solution or alternative
Follow up to ensure satisfaction
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