Technical Engineer 1 Interview Questions and Answers

Yes, I would check the phone first to diagnose the charging issue.

• Yes, I would check the charging port for any debris or damage.

• I would also check the charging cable and adapter for any faults.

• Testing the phone with a different charger to rule out any issues with the original charger.

Check network settings, signal strength, network coverage, and potential software issues.

• Check network settings to ensure correct configuration

• Check signal strength to see if it is strong enough for a stable connection

• Check network coverage to ensure the phone is within range of a network tower

• Check for potential software issues that may be causing the network problem