Technical Account Manager

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10+ Technical Account Manager Interview Questions and Answers

Updated 24 Aug 2024

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Q1. Explain how will you handle a client who is facing performance issue on BPM

Ans.

I will analyze the issue, identify the root cause, and provide a solution to improve performance.

  • Gather information about the issue and the client's environment

  • Analyze the data to identify the root cause of the performance issue

  • Provide recommendations to improve performance, such as optimizing processes or increasing resources

  • Work with the client to implement the solution and monitor the results

  • Provide ongoing support and maintenance to ensure continued performance improvemen...read more

Q2. What would you do if there is an irate customer on call?

Ans.

Stay calm, listen actively, empathize, apologize, offer solutions, escalate if necessary.

  • Stay calm and composed to defuse the situation

  • Listen actively to understand the customer's concerns

  • Empathize with the customer's frustration

  • Apologize for any inconvenience caused

  • Offer solutions or alternatives to address the customer's issue

  • Escalate to a supervisor or manager if necessary

Technical Account Manager Interview Questions and Answers for Freshers

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Q3. What is table scan? Difference between nlb alb

Ans.

Table scan is a database operation that reads every row of a table. NLB and ALB are load balancing techniques.

  • Table scan is an inefficient way of accessing data in a database.

  • It is used when there is no index available for the query.

  • NLB stands for Network Load Balancer and is used for TCP/UDP traffic.

  • ALB stands for Application Load Balancer and is used for HTTP/HTTPS traffic.

  • NLB operates at the transport layer while ALB operates at the application layer.

Q4. Explain TCP-IP and OSI with its diffrences?

Ans.

TCP/IP and OSI are networking models used to facilitate communication between devices on a network.

  • TCP/IP is a 4-layer model used in the internet and most modern networks.

  • OSI is a 7-layer model used in academic and theoretical contexts.

  • TCP/IP is more widely used and simpler than OSI.

  • TCP/IP is used in HTTP, FTP, and SMTP protocols.

  • OSI is used in X.25 and ISDN protocols.

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Q5. Why does bloomberg have two data center's?

Ans.

Bloomberg has two data centers for redundancy and disaster recovery purposes.

  • To ensure high availability of services in case one data center goes down

  • To provide backup and disaster recovery capabilities

  • To distribute workload and prevent overloading of a single data center

  • To comply with regulatory requirements for data redundancy

Q6. How many bank accounts do you own?

Ans.

I own two bank accounts, one for personal use and one for business transactions.

  • I have two bank accounts - one for personal use and one for business transactions

  • I use one account for managing my personal finances

  • I use the other account for handling business transactions and expenses

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Q7. What is difference between sql and nosql

Ans.

SQL is a relational database management system while NoSQL is a non-relational database management system.

  • SQL databases are table-based and use structured query language for defining and manipulating data.

  • NoSQL databases are document-based, key-value pairs, graph databases, or wide-column stores.

  • SQL databases are vertically scalable while NoSQL databases are horizontally scalable.

  • SQL databases are good for complex queries and transactions while NoSQL databases are good for la...read more

Q8. What you know about Citrix ?

Ans.

Citrix is a software company that provides virtualization, networking, and cloud computing solutions.

  • Citrix offers products such as XenApp, XenDesktop, and NetScaler for virtualization and networking solutions.

  • Citrix also provides cloud computing solutions through their Citrix Cloud platform.

  • Citrix is known for its remote access technology, allowing users to access their desktops and applications from anywhere.

  • Citrix has partnerships with major technology companies such as Mi...read more

Technical Account Manager Jobs

Technical Account Manager (GFS) 3-7 years
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Openings For Technical Account manager - HYD 8-13 years
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Technical Account Manager, ES India 10-15 years
Amazon India Software Dev Centre Pvt Ltd
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Q9. How many loans do you have?

Ans.

I currently have 2 loans.

  • I have 1 student loan and 1 car loan.

  • I am actively paying off both loans.

  • I have a monthly budget to manage my loan payments.

Q10. What is standard VM procedure?

Ans.

Standard VM procedure involves creating, configuring, deploying, and managing virtual machines.

  • Create a virtual machine with appropriate specifications

  • Configure the virtual machine with necessary settings

  • Deploy the virtual machine on a host server

  • Manage the virtual machine by monitoring its performance and making necessary updates

  • Examples: VMware vSphere, Microsoft Hyper-V, Oracle VirtualBox

Q11. Do you have property?

Ans.

Yes, I own a house and a car.

  • Yes, I own a house in the suburbs.

  • I also own a car for transportation.

  • Having property helps me understand the needs of clients who own property.

Q12. What is your CIBIL score?

Ans.

My CIBIL score is excellent, reflecting my responsible financial behavior.

  • My CIBIL score is above 800, indicating a strong credit history.

  • I have consistently paid my bills on time and have low credit utilization.

  • Lenders consider a high CIBIL score as a positive factor when evaluating loan applications.

Q13. What is your net worth?

Ans.

My net worth is a combination of my assets, investments, and savings minus any debts or liabilities.

  • Net worth is calculated by subtracting liabilities from assets

  • Assets can include savings, investments, real estate, and valuable possessions

  • Liabilities can include debts, loans, and mortgages

  • It is important to regularly track and manage your net worth to ensure financial stability

Q14. Explain Citrix products

Ans.

Citrix offers a range of products for virtualization, networking, and cloud services.

  • Citrix Virtual Apps and Desktops for virtualization

  • Citrix ADC for networking

  • Citrix Cloud for cloud services

  • Citrix Endpoint Management for mobile device management

  • Citrix Content Collaboration for secure file sharing

  • Citrix Hypervisor for server virtualization

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