Supply Chain Management Officer Interview Questions and Answers

Goods are returned from the customer to the warehouse through a reverse logistics process.

• The customer initiates a return request

• The company provides a return label or arranges for pickup

• The returned goods are inspected and processed for resale or disposal

• Refunds or replacements are issued to the customer

• Reverse logistics may involve multiple parties such as carriers and third-party logistics providers

Inward logistics is the process of receiving and storing goods/materials from suppliers.

• Receiving goods/materials from suppliers

• Checking the quality and quantity of the received goods

• Unloading and storing the goods in the warehouse

• Updating inventory records

• Notifying the concerned departments about the arrival of goods