SME Manager Interview Questions and Answers

Explanation of various terms related to business and healthcare industry.

• AOB - Assignment of Benefits, a document signed by a patient that allows their insurance company to pay the healthcare provider directly

• NPI - National Provider Identifier, a unique identification number for healthcare providers

• ROI - Return on Investment, a measure of profitability that calculates the percentage of return on an investment

• CMS1500 - a standard form used by healthcare providers to bill insur...read more

Yes, I have a proven track record of meeting and exceeding SLAs for requisition closure.

• I have experience in managing and prioritizing multiple requisitions simultaneously

• I have a strong understanding of the requisition process and can identify and resolve any potential roadblocks

• I am proactive in communicating with stakeholders to ensure timely closure

• For example, in my previous role, I consistently closed requisitions within the SLA of 5 business days

A credit card is a payment card issued by a financial institution that allows the cardholder to borrow funds to pay for goods and services.

• Credit cards allow users to make purchases without having to pay for them immediately

• Cardholders are required to pay back the borrowed amount with interest

• Credit cards often come with rewards programs and other benefits

• Examples of credit card issuers include Visa, Mastercard, and American Express