Senior Program Coordinator Interview Questions and Answers

I listen actively, empathize, and work towards finding a mutually beneficial solution.

• I remain calm and composed while actively listening to the customer's concerns.

• I empathize with the customer and acknowledge their frustration.

• I work towards finding a mutually beneficial solution by offering options and alternatives.

• I follow up with the customer to ensure their satisfaction and address any further concerns.

• If necessary, I escalate the issue to a higher authority while keepi...read more