Senior Product Designer Interview Questions and Answers

Design solutions to improve Swiggy Chat Support Executive efficiency.

• Implement a chatbot to handle common queries and free up executive's time.

• Provide quick access to customer information and order details.

• Use pre-written responses for frequently asked questions.

• Integrate AI to suggest solutions based on customer history.

• Provide training on effective communication and problem-solving.

• Implement a rating system to identify areas of improvement.

• Use gamification to motivate and e...read more

Maintaining a healthy relationship with developers is crucial for successful product design.

• Establish clear communication channels and set expectations from the beginning

• Respect their expertise and involve them in the design process

• Be open to feedback and willing to compromise

• Celebrate successes together and learn from failures

• Regularly check in and maintain a positive attitude

To make a product more accessible, consider factors such as user diversity, usability, and assistive technology.

• Ensure compatibility with assistive technologies such as screen readers and voice recognition software.

• Design with user diversity in mind, including those with disabilities, different languages, and varying levels of technical proficiency.

• Provide clear and concise instructions and feedback to improve usability.

• Use high contrast colors and clear typography to improve...read more

A browser-based design solution with collaborative features and customizable templates would maximize productivity.

• Choose a design tool with collaborative features like Figma or InVision

• Customizable templates can save time and ensure consistency

• Consider browser compatibility and ease of use for all employees

• Regular training and support can help employees make the most of the tool

My design process involves research, ideation, prototyping, testing, and iteration to create user-centered solutions.

• Conduct thorough research to understand user needs and pain points

• Generate ideas through brainstorming sessions and sketching

• Create prototypes to visualize concepts and gather feedback

• Test prototypes with users to identify usability issues

• Iterate on designs based on feedback and data analysis