Senior Investigation Manager Interview Questions and Answers

I would start by analyzing the root cause of the repetitive failures and implementing corrective actions.

• Conduct a thorough review of past failure reports and data

• Identify common patterns or trends in the failures

• Investigate potential causes such as design flaws, manufacturing defects, or external factors

• Implement corrective actions to address the root cause of the failures

• Monitor the product performance post-implementation of corrective actions

The impact assessment will involve evaluating the extent of the material's contribution to the product failure and determining the necessary corrective actions.

• Conduct a thorough analysis of the material's properties and how they may have affected the product's performance.

• Assess the potential risks and liabilities associated with the product failure caused by the material.

• Identify any regulatory or compliance issues that may arise due to the material's contribution to the fa...read more

I primarily use the 5 Whys technique to identify the root cause of an issue.

• Start by asking 'Why?' multiple times to dig deeper into the underlying causes of the problem.

• Focus on identifying the systemic issues rather than just surface-level symptoms.

• Use data and evidence to support each 'Why?' question.

• Continue the process until you reach a root cause that can be addressed effectively.

• Examples: Why did the machine break down? Because it overheated. Why did it overheat? Becau...read more