Receptionist
Receptionist Interview Questions and Answers for Freshers
Q1. Q.3 can you communicate with customer humbly ?
Yes, I can communicate with customers humbly.
I always greet customers with a smile and a warm welcome.
I listen carefully to their needs and concerns.
I use polite and respectful language.
I avoid interrupting or talking over them.
I apologize sincerely if there is an issue or mistake.
I offer solutions or assistance to resolve any problems.
I thank them for their business and invite them to return.
For example, when a customer was upset about a delay, I apologized and offered a dis...read more
Q2. What is the roll of front office exe
The role of a front office executive is to manage the reception area, greet visitors, answer phone calls, and handle administrative tasks.
Greeting visitors and directing them to the appropriate person or department
Answering phone calls and transferring them to the correct extension
Handling incoming and outgoing mail
Scheduling appointments and maintaining calendars
Assisting with administrative tasks such as data entry and filing
Maintaining a clean and organized reception area
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