Receptionist Interview Questions and Answers for Freshers

Yes, I can communicate with customers humbly.

• I always greet customers with a smile and a warm welcome.

• I listen carefully to their needs and concerns.

• I use polite and respectful language.

• I avoid interrupting or talking over them.

• I apologize sincerely if there is an issue or mistake.

• I offer solutions or assistance to resolve any problems.

• I thank them for their business and invite them to return.

• For example, when a customer was upset about a delay, I apologized and offered a dis...read more