Process Manager (SIX Sigma)

Process Manager (SIX Sigma) Interview Questions and Answers

Updated 2 Jun 2017

Q1. What are the different types of wastages in a warehouse ?

Ans.

The different types of wastages in a warehouse include overproduction, excess inventory, waiting time, transportation waste, defects, motion waste, and unused employee creativity.

  • Overproduction: Producing more than what is needed, leading to excess inventory and waste.

  • Excess inventory: Holding excessive stock that is not immediately required, tying up capital and storage space.

  • Waiting time: Delays in processes due to waiting for materials, equipment, or instructions.

  • Transport...read more

Q2. How do you control quality in a warehouse ?

Ans.

Quality in a warehouse can be controlled through various measures such as implementing quality management systems, conducting regular inspections, and training employees.

  • Implementing quality management systems like Six Sigma or ISO standards

  • Conducting regular inspections to identify and address any quality issues

  • Training employees on quality control procedures and best practices

  • Using technology like barcode scanners or RFID tags to track and monitor inventory

  • Establishing clea...read more

Q3. What do you understand by FMEA ?

Ans.

FMEA stands for Failure Mode and Effects Analysis. It is a systematic approach to identify and prioritize potential failures in a process or system.

  • FMEA is used to proactively identify and mitigate risks in a process or system

  • It involves analyzing potential failure modes, their causes, and the effects they may have

  • FMEA helps in prioritizing risks based on severity, occurrence, and detectability

  • It aids in developing preventive and corrective actions to reduce or eliminate fail...read more

Q4. What is quality ?

Ans.

Quality is the degree to which a product or service meets or exceeds customer expectations and requirements.

  • Quality is about meeting customer expectations and requirements.

  • It is the degree to which a product or service is free from defects or errors.

  • Quality is achieved through consistent and efficient processes.

  • It involves continuous improvement and adherence to standards.

  • Examples of quality include a car that runs smoothly, a software that is bug-free, or a restaurant that s...read more

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