Process Expert Team Lead

Process Expert Team Lead Interview Questions and Answers

Updated 2 Feb 2023

Q1. If you’re from healthcare background do not explain healthcare claim life cycle

Ans.

I am not from healthcare background.

  • I do not have experience in healthcare operations or processes.

  • However, I have expertise in process improvement and team leadership.

  • I am confident in my ability to learn and adapt quickly to new industries and domains.

Q2. What do you know about P&C insurance

Ans.

P&C insurance stands for Property and Casualty insurance which covers damages to property and liability for any injuries caused to others.

  • P&C insurance covers damages to property and liability for any injuries caused to others

  • It includes home insurance, auto insurance, and liability insurance

  • P&C insurance is different from life and health insurance

  • Premiums are based on the risk of loss and the value of the property being insured

Q3. Explain claim life cycle

Ans.

Claim life cycle is the process of handling insurance claims from start to finish.

  • The cycle starts with the submission of a claim by the policyholder.

  • The claim is then reviewed by the insurance company to determine its validity.

  • If the claim is approved, the insurance company will either pay the policyholder directly or reimburse them for expenses.

  • If the claim is denied, the policyholder can appeal the decision or take legal action.

  • The cycle ends when the claim is resolved and...read more

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