10+ Operations Associate Interview Questions and Answers for Freshers

An invoice copy typically includes details such as the company name, address, invoice number, date, items purchased, quantities, prices, and total amount due.

• Company name and address

• Invoice number

• Date of invoice

• Items purchased

• Quantities of items

• Prices of items

• Total amount due

Operations refer to the processes and activities involved in running a business or organization.

• Operations involve the day-to-day activities of a business or organization.

• This includes tasks such as production, logistics, customer service, and administration.

• The operations department is responsible for managing these activities and ensuring they run smoothly.

• Efficient operations are crucial for the success of a business, as they can impact profitability, customer satisfaction...read more

Idea of operation refers to the concept or plan behind a particular operation or process.

• It involves understanding the purpose and goals of the operation

• It includes identifying the necessary resources and steps to achieve the desired outcome

• Examples include developing a marketing campaign or implementing a new software system

A customer support executive should possess excellent communication skills, empathy, patience, problem-solving ability, and product knowledge.

• Excellent communication skills to understand customer queries and provide effective solutions

• Empathy to understand customer's perspective and provide personalized support

• Patience to handle difficult customers and resolve their issues calmly

• Problem-solving ability to identify the root cause of the problem and provide a quick resolution

• Pr...read more

Yes, I have experience handling a large number of blue collar riders through efficient scheduling and communication.

• I have experience managing a high volume of blue collar riders by creating optimized schedules.

• I am skilled in effective communication to ensure smooth operations with a large number of riders.

• I have successfully coordinated with a team of blue collar riders to meet deadlines and targets.

Microsoft Excel is a spreadsheet program used for data organization, analysis, and visualization.

• Excel is part of the Microsoft Office suite

• It allows users to create spreadsheets, perform calculations, and create charts

• Functions like VLOOKUP, SUM, and IF are commonly used in Excel

• Excel can be used for financial modeling, data analysis, and project management

• Pivot tables are a powerful feature in Excel for summarizing and analyzing data

Spring Boot simplifies the setup and development of Spring applications by providing default configurations and reducing boilerplate code.

• Spring Boot provides a set of default configurations which reduces the need for manual setup and configuration.

• It eliminates the need for XML configurations and reduces boilerplate code, making development faster and more efficient.

• Spring Boot includes embedded servers like Tomcat, Jetty, or Undertow, making it easy to deploy standalone Spr...read more

Accounts payable is the amount of money a company owes to its vendors or suppliers for goods or services received.

• It is a liability on the company's balance sheet.

• It includes invoices that have been received but not yet paid.

• It is an important aspect of cash flow management.

• Examples include rent, utilities, and inventory purchases.

• Accounts payable can be managed through accounting software or manually.

A mortgage is a loan used to purchase a property, where the property itself serves as collateral for the loan.

• Mortgages are typically long-term loans, with repayment periods ranging from 15 to 30 years.

• Interest rates on mortgages can be fixed or adjustable, and are based on factors such as credit score and down payment.

• If the borrower fails to make payments on the mortgage, the lender can foreclose on the property and sell it to recoup their losses.

• Mortgages can be obtained f...read more

Fraud is deceitful behavior intended to gain an unfair advantage or financial benefit. Preventing fraud involves implementing controls and monitoring transactions.

• Fraud is any intentional deception or misrepresentation for personal gain.

• Prevent fraud by implementing strong internal controls, such as segregation of duties and regular audits.

• Use technology tools like fraud detection software to monitor transactions and identify suspicious activities.

• Educate employees on fraud a...read more

Vendor management involves overseeing relationships with suppliers to ensure quality, cost-effectiveness, and timely delivery of goods and services.

• Establishing and maintaining relationships with vendors

• Negotiating contracts and terms of agreements

• Monitoring vendor performance and quality of goods/services

• Resolving any issues or disputes with vendors

• Ensuring compliance with company policies and regulations

• Managing vendor risk and conducting vendor assessments

• Seeking opportuni...read more

Yes, I have achieved my previous targets.

• I have consistently met or exceeded my targets in my previous roles.

• For example, in my last job, I was able to increase sales by 20% within the first quarter.

• I am confident in my ability to achieve targets and am always looking for ways to improve my performance.

Annotations are notes or comments added to a text or document for clarification or emphasis.

• Annotations can provide additional information, explanations, or references.

• They can be used to highlight key points or important details.

• Annotations can also be used to mark errors or corrections in a document.

• Examples of annotations include footnotes, endnotes, margin notes, and highlighter marks.

TravClan is a platform that helps travel agencies automate their operations and streamline their processes.

• Provides tools for booking management, payment processing, and customer communication

• Helps agencies save time and increase efficiency

• Integrates with various travel suppliers and partners

• Example: TravClan helps travel agencies manage bookings, process payments, and communicate with customers seamlessly

My family background is diverse and includes a mix of professions and cultural backgrounds.

• My parents are both educators, with my mother being a high school teacher and my father a college professor.

• I have two siblings, one of whom is a software engineer and the other is a nurse.

• We come from a multicultural background, with roots in both Asian and European heritage.

A bustling metropolis with diverse neighborhoods, cultural attractions, and a vibrant food scene.

• City is known for its iconic landmarks such as museums, theaters, and historical sites

• Diverse population with various ethnic neighborhoods and cultural festivals

• Food scene includes a mix of international cuisines and trendy eateries