Level 2 Techincal Solutions Specialist Interview Questions and Answers

Troubleshooting steps for a computer not responding and not booting.

• Check power supply and connections

• Verify that the monitor is working

• Check for any error messages or beeping sounds

• Try booting in safe mode

• Check hardware components such as RAM and hard drive

• Reset BIOS settings

• Perform a system restore or reinstall the operating system

Hardware issues with desktop computers

• Common hardware issues include power supply failures, overheating, and hard drive failures

• Troubleshooting hardware issues often involves checking connections, running diagnostic tests, and replacing faulty components

• Examples of hardware issues include a computer not turning on, random shutdowns, and slow performance

The time frame to join is flexible and can be discussed during the interview process.

• The time frame to join will depend on various factors such as notice period, relocation, and availability.

• It is important to communicate your availability and any constraints you may have.

• The company may have specific timelines or urgency for filling the position.

• Examples: 'I am available to start immediately', 'I have a 30-day notice period', 'I am relocating in two months.'