Leasing Consultant
Leasing Consultant Interview Questions and Answers
Updated 6 Aug 2024
Q1. How would you handle an upset customer
Ans.
I would listen to their concerns, empathize with their situation, apologize for any inconvenience, and work towards finding a solution.
Listen actively to understand the customer's concerns
Empathize with the customer's situation to show understanding
Apologize for any inconvenience caused, even if it wasn't directly your fault
Work towards finding a solution that satisfies the customer's needs
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