L2 Support Engineer Interview Questions and Answers

Interview questions for L2 Support Engineer covering DNS, DHCP, ADDS, crimping, VLAN, hardware, and group policies.

• DNS is a system that translates domain names into IP addresses.

• DHCP is a protocol that assigns IP addresses to devices on a network.

• ADDS stands for Active Directory Domain Services and is used for managing users, computers, and other resources in a Windows domain.

• Crimping is the process of attaching connectors to the end of a cable, and the color code sequence va...read more

I will use various tools and techniques to identify and resolve container issues.

• Check container logs for any error messages

• Use container management tools like Docker Compose to inspect containers

• Check resource utilization of containers and host machine

• Verify network connectivity between containers

• Use container orchestration tools like Kubernetes to troubleshoot issues

• Recreate the container to see if the issue persists

In a two or three tier architecture, my role as an L2 Support Engineer is to provide support for the middle tier and backend systems.

• I am responsible for troubleshooting and resolving issues related to the application server, database server, and other backend systems.

• I work closely with L1 support and developers to identify and resolve issues.

• I also monitor system performance and make recommendations for improvements.

• Examples of middle tier systems include web servers, appli...read more

As a L2 Support Engineer in DevOps, my daily activities include troubleshooting, monitoring, and maintaining the infrastructure.

• Troubleshoot and resolve issues reported by L1 support or detected by monitoring tools

• Monitor system performance and take necessary actions to ensure optimal performance

• Maintain and update infrastructure components such as servers, databases, and applications

• Collaborate with development and operations teams to identify and resolve issues

• Document proc...read more