Knowledge Analyst
Knowledge Analyst Interview Questions and Answers for Freshers
Q1. How can you change links in hundreds of articles, if expired?
Use a link checker tool to identify and replace expired links in bulk.
Use a link checker tool like Screaming Frog or Ahrefs to crawl all the articles and identify the expired links.
Create a list of all the expired links and their corresponding articles.
Replace the expired links with updated ones or remove them if no longer relevant.
Use find and replace function in a text editor to replace links in bulk.
Test the updated links to ensure they are working properly.
Q2. What are the important ponts to remember while creating article?
Important points to remember while creating an article
Identify the target audience
Choose a relevant and interesting topic
Research and gather information from credible sources
Organize the article with a clear structure
Use simple and concise language
Proofread and edit for errors
Include visuals to enhance understanding
Cite sources properly
Avoid plagiarism
Q3. What are the top 3 parts of the articles?
The top 3 parts of an article are the headline, introduction, and body.
Headline - grabs attention and summarizes the article
Introduction - provides context and sets the tone
Body - contains the main content and supporting details
Q4. How to manage the article format?
Managing article format involves structuring content, using headings, subheadings, bullet points, and images.
Use headings and subheadings to break up the content into sections
Use bullet points to highlight important information
Include images to make the article more engaging
Ensure the article is easy to read and visually appealing
Q5. What are Knowledge base articles?
Knowledge base articles are written documents that provide information and solutions to common problems or questions.
They are used to share knowledge within an organization or with customers
They can include step-by-step instructions, troubleshooting tips, and best practices
They are often searchable and organized by topic or category
Examples include user manuals, FAQs, and technical support documents
Q6. What is keyword?
A keyword is a word or phrase that is used to identify the main topic or theme of a piece of content.
Keywords help search engines understand what a piece of content is about
They are used in SEO to improve search engine rankings
Keywords should be relevant to the content and used naturally
Examples of keywords include 'best pizza in town' or 'how to train a dog'
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