Junior Officer - Quality Assurance Interview Questions and Answers

Chargeback process is a procedure where a customer disputes a transaction and requests a refund from the merchant.

• Chargeback process occurs when a customer contacts their bank or credit card company to dispute a charge.

• The customer claims that the transaction was unauthorized, fraudulent, or that they did not receive the goods or services.

• The bank or credit card company investigates the claim and if found valid, initiates a chargeback to the merchant.

• The merchant is then requ...read more

GMP stands for Good Manufacturing Practice. It is a set of guidelines and regulations that ensure the quality and safety of pharmaceutical products.

• GMP is a quality management system that covers all aspects of production, from raw materials to finished products.

• It includes guidelines for manufacturing processes, equipment, facilities, personnel, documentation, and quality control.

• GMP is enforced by regulatory agencies such as the FDA and EMA to ensure that pharmaceutical prod...read more