Junior Key Accounts Manager

Junior Key Accounts Manager Interview Questions and Answers

Updated 16 May 2023

Q1. The customer is rude, But they have enough of manpower in his field. How should you convince him?

Ans.

To convince a rude customer with enough manpower, focus on the benefits of your product/service and provide excellent customer service.

  • Stay calm and professional, do not react to the customer's rudeness

  • Highlight the benefits of your product/service and how it can improve their business

  • Provide excellent customer service to show that you value their business

  • Offer incentives or discounts to sweeten the deal

  • If all else fails, politely end the conversation and move on to other pot...read more

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