IT Customer Support Executive

IT Customer Support Executive Interview Questions and Answers

Updated 17 Dec 2024

Q1. What is DHCP and it's functioning

Ans.

DHCP stands for Dynamic Host Configuration Protocol. It is a network protocol that automatically assigns IP addresses to devices on a network.

  • DHCP assigns IP addresses to devices on a network dynamically

  • It helps in reducing the manual effort of assigning IP addresses

  • DHCP servers lease IP addresses to devices for a specific period of time

  • DHCP also provides other network configuration information like subnet mask, default gateway, DNS server

  • Example: When a device connects to a ...read more

Q2. What's is domain and workgroup

Ans.

A domain is a group of computers that share a common security database, while a workgroup is a smaller group of computers that share resources.

  • Domain is used in a business environment for centralized management of users, computers, and resources

  • Workgroup is used in a small network where each computer has its own security settings

  • Example: A company may have a domain for all employees to access shared resources, while a home network may use a workgroup for sharing files

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